Auto check-in, new app features, simplified payment and a new Leisure Plus bundle fare feature in Ryanair’s customer experience improvement plans.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Auto check-in, new app features, simplified payment and a new Leisure Plus bundle fare feature in Ryanair’s customer experience improvement plans.
The Grab app continues to expand its footprint, with mobile-based food and beverage pre-ordering now available at three more US airports.
The deal with Skyscanner will enable Dublin Airport to benefit from unique insight into passengers’ planning and search preferences.
Passengers can opt-in to receive proactive notifications, from real-time flight status updates to location-specific retail offers, at Hamad International Airport.
Apple Watch owners flying from Dallas/Fort Worth International Airport can now receive flight information and updates on their smartwatch.
Travellers making use of the U-Connect service can download mobile boarding passes for both of their flights, removing the need to visit a transfer desk.
ACI-North America has announced a partnership with AirGrub, an app that enables travellers to pre-order and pay for F&B before or during their day of travel.
Passengers flying from Rajiv Gandhi International Airport can now download movies to their smartphone while waiting for their flight.
FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
Qantas has launched an iPad app for children aged between four and eight years, which includes games to keep young travellers entertained.
FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
Qantas has launched an iPad app for children aged between four and eight years, which includes games to keep young travellers entertained.
The updated TAV Mobile app offers access to real-time retail offers and a language translation function for travellers flying from 11 of TAV’s airports.
The new app for iPad and updated apps for iOS and Android handsets include a raft of new features aimed at further empowering passengers.
While Apple Watch apps have become a common feature since the launch of the device in April 2015, Jet Airways is the first Indian airline to offer one.
Fraport has launched a new online and app-based shopping service, and plans to introduce a delivery service to Frankfurt Airport’s departure gates.
The new app, “Ida”, has been developed to enable Virgin Atlantic to showcase its end-to-end premium travel experience via mobile and wearable devices.
The Chhatrapati Shivaji International Airport Mumbai T2 App uses augmented reality, beacons and push notifications to improve the passenger experience.
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