Interactive indoor maps are now available at seven of United’s US hubs, while beacon-enabled wayfinding is being tested at Newark Liberty International Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Interactive indoor maps are now available at seven of United’s US hubs, while beacon-enabled wayfinding is being tested at Newark Liberty International Airport.
The airport’s app has been upgraded to include the “SignTranslator” function, which can translate German language signage into six different languages.
LOT customers can now pay for their flights using the virtual currency Bitcoin, which is accepted on the carrier’s website and mobile app.
SFO has become the fifth US airport to offer Mobile Passport Control, which allows passengers to submit their customs declaration via their mobile device.
The new AirGrub app has been launched at San Francisco International Airport and allows travellers to pre-order F&B so they can skip the queues on the day.
Star Alliance, Dubai Airports, IATA, United and SITA discuss how airlines, airports and technology companies can together create more seamless travel apps.
The all-new app includes one-touch check-in and simple seat selection, and taps into passengers’ previous behaviour to provide a more personalised experience.
Sydney Airport has teamed up with TripAdvisor to provide travellers with targeted destination content via its website, app and at departure gates.
A contextual homepage, Passbook integration and simplified booking and check-in are among the new features on Singapore Airlines’ Apple and Android apps.
The new Mobile Host for iPhone combines live data from Gatwick Airport’s information systems with passenger booking details to deliver bespoke updates.
A contextual homepage, Passbook integration and simplified booking and check-in are among the new features on Singapore Airlines’ Apple and Android apps.
The new Mobile Host for iPhone combines live data from Gatwick Airport’s information systems with passenger booking details to deliver bespoke updates.
Google’s Javier Delgado Muerza discusses how mobile technology can help improve the travel experience and why more effort needs to be made to improve integration.
Vueling’s new Apple Watch app includes geofencing technology and a ‘Bring Your Flight Forward’ function, in addition to real-time flight updates.
Greater Orlando Aviation Authority’s Brian Engle reveals how self-service, beacons and new wayfinding solutions will benefit the passenger experience.
Following in the footsteps of Hartsfield-Jackson Atlanta and Miami international airports, Seattle-Tacoma Airport now offers Mobile Passport Control.
Brisbane Airport is trialling a Digital Departure Card, which removes the need for international passengers to hand write the traditional Outgoing Passenger Card.
FTE looks at how JetBlue and Virgin America are using Apple Pay and Visa Checkout, and how a new Google Flights feature is simplifying the flight search process.
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