The all-new app includes one-touch check-in and simple seat selection, and taps into passengers’ previous behaviour to provide a more personalised experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The all-new app includes one-touch check-in and simple seat selection, and taps into passengers’ previous behaviour to provide a more personalised experience.
The low-cost carrier has launched a new app for iPhone, which will help to simplify the pre-travel and day of travel experiences for its customers.
British Airways will soon allow its customers to pay for their flights using Apple Pay when they make a booking via the carrier’s app.
Abhilash Chacko, Head of IT Commercial at Gatwick Airport, explains how the airport is working closely with airlines to improve the passenger experience.
Qantas has teamed up with PressReader to offer passengers access to thousands of digital titles, which can be downloaded via the carrier’s app.
Sydney Airport has teamed up with TripAdvisor to provide travellers with targeted destination content via its website, app and at departure gates.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
A contextual homepage, Passbook integration and simplified booking and check-in are among the new features on Singapore Airlines’ Apple and Android apps.
Following in the footsteps of Hartsfield-Jackson Atlanta and Miami international airports, Seattle-Tacoma Airport now offers Mobile Passport Control.
Brisbane Airport is trialling a Digital Departure Card, which removes the need for international passengers to hand write the traditional Outgoing Passenger Card.
FTE looks at how JetBlue and Virgin America are using Apple Pay and Visa Checkout, and how a new Google Flights feature is simplifying the flight search process.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Brisbane Airport is trialling a Digital Departure Card, which removes the need for international passengers to hand write the traditional Outgoing Passenger Card.
FTE looks at how JetBlue and Virgin America are using Apple Pay and Visa Checkout, and how a new Google Flights feature is simplifying the flight search process.
Emirates is the first carrier in the Middle East to unveil its new app for the Apple Watch, which will complement the airline’s existing iPhone app.
From embedded bag tags and smart glasses, to mood measuring digital screens and new bag drop solutions, FTE takes a closer look at some of today’s eye-catching solutions.
Easyjet’s new app for the Apple Watch includes smartwatch boarding passes, real-time flight updates, a countdown function and social media integration
Android smartwatch owners can opt to receive trip-related notifications before and during their day of travel, as KLM explores the potential of wearable technology.
Ryanair CEO Michael O’Leary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month.
A select group of frequent flyers will take part in the trial, which involves KLM using instant messaging service WhatsApp for service provision.
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