REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
As part of its strategy to streamline flight operations by leveraging the latest technologies, Uzbekistan Airways has signed up to deploy SITAÂ Mission Watch. The solution will drive greater efficiency.
Alaska is the first airline to enable customers to make inflight purchases with a simple tap from their iPhone or Apple Watch to pay with Apple Pay, other digital wallet, or contactless credit or debit card.
Changi Airport (a Headline Partner of FTE APEX Asia Expo, 8-9 November 2023, Singapore) has fully reopened Terminal 2, following 3.5 years of expansion to “elevate the Changi Experience to new heights”.
As part of its focus on digitally-enabled journeys and innovation, Emirates is now offering its inflight meal pre-ordering service across 92 routes. This adds to existing AI-enabled customer preference tools.
Los Angeles World Airports has partnered with Airport Dimensions, Servy, and Unibail-Rodamco-Westfield to bring a new level personalisation to digital retail and F&B ordering at Los Angeles International Airport.
In this video interview, Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE, shares plans for the reimagined FTE Hub.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this video interview, Javed Malik, Chair of the Advisory Board, Ink Innovation, speaks to FTE about his role as a Captain of the reimagined FTE Hub, and the key 2024 themes of AI, Robotics and IoT.
FTE is pleased to announce that Southwest Airlines’ Senior Emerging Trends Advisor Kevin Kleist is becoming FTE’s Head of Innovation, Digitalisation & Startup Engagement, while continuing his important work for Southwest.
Hamad International Airport, in partnership with Atos and Royal Schiphol Group, has introduced Passenger Digital Assistance Kiosks as part of “overarching digital strategy to transform passenger experiences”.
Porter Airlines is launching a mobile app to enhance the travel experience. The app increases self-service options, giving passengers more control of their journey with easy access to key functionalities.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Hamad International Airport, in partnership with Atos and Royal Schiphol Group, has introduced Passenger Digital Assistance Kiosks as part of “overarching digital strategy to transform passenger experiences”.
Porter Airlines is launching a mobile app to enhance the travel experience. The app increases self-service options, giving passengers more control of their journey with easy access to key functionalities.
Dr Jan-Henrik Andersson, Chief Commercial Officer & Chief Security Officer, explains how Munich Airport is approaching digitalisation of the passenger journey and the innovative technologies being explored.
Air France-KLM Group is continuing to digitalise the passenger experience at its key hubs, including CDG and AMS, with new self-service kiosks delivering enhanced functionalities such as contactless payments.
Hamad International Airport is elevating its passenger experience with innovative digital wayfinding. QR codes are leveraged to provide an easy to use wayfinding solution through different digital touchpoints.
Shanghai Hongqiao International Airport is enhancing the passenger experience and operational efficiency with Artificial Intelligence powered solutions and Machine Learning algorithms from ADB SAFEGATE.
British Airways is trialling a new digital wayfinding tool to help travellers navigate through London Heathrow’s Terminal 5 and Terminal 3, in order to deliver a more seamless experience through the airport.
Biman Bangladesh Airlines has partnered with SITA to adopt a suite of state-of-the-art connectivity solutions designed to optimise operations and “ensure smooth and reliable air travel for passengers”.
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