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Redefining the end-to-end passenger experience | Independent news and events

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American Airlines launches mobile app passport scanning

American Airlines has introduced passport chip scanning to its mobile app, allowing passengers to scan their passports and verify their details.

Check-in // Dec 2019

Cairo International Airport to deploy high-speed passport readers

The Gemalto high-speed passport readers will provide fast and accurate authentication of travel documents, resulting in improved queue times and strengthened security.

Check-in, Security // Feb 2018

Hamad International Airport and Qatar Airways to trial IATA/ACI Smart Security

Doha’s new Hamad International Airport and home carrier Qatar Airways will trial the Smart Security concept, while the airline has also received the Fast Travel Green Award.

Biometrics, Security // Jun 2014

IATA and ACI collaborate to develop Smart Security system

ACI and IATA have signed a Memorandum of Understanding to jointly develop Smart Security, which will be tested at Amsterdam Airport Schiphol and London Heathrow.

Biometrics, Security // Dec 2013

Automated passport control comes to Miami Airport

Miami International Airport is the latest US airport to install automated passport control kiosks to offer passengers an expedited, self-service customs experience.

Immigration & Arrivals // Nov 2013

O’Hare first US airport to receive Automated Passport Control

Immigration & Arrivals // May 2013

State-of-the-art ‘Smart Access’ boarding system at Stansted

Lounges & Gates // Apr 2013

Ghana airports adopt biometric border management system in eGhana project

Biometrics, Security // Apr 2013

Copenhagen Airport installs self-service e-gates

Security // Mar 2013

SAS first to achieve Fast Travel platinum status

To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATA’s Fast Travel program.

Initiatives // Feb 2013

Air China launches Fast Track immigration service at London Heathrow

An expedited immigration service has been introduced by Air China at London Heathrow Airport to speed-up the border clearance process for priority passengers.

Immigration & Arrivals // Jul 2012

Aéroports de Montréal CEO reveals forward-thinking strategy

James C. Cherry, President and CEO, Aéroports de Montréal, discusses the new automated border control kiosks and reveals plans for video-based passenger tracking.

Immigration & Arrivals // Jun 2012

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

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Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Dubai Airports introduces immigration e-gates

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American Airlines launches mobile app passport scanning

Cairo International Airport to deploy high-speed passport readers

Hamad International Airport and Qatar Airways to trial IATA/ACI Smart Security

IATA and ACI collaborate to develop Smart Security system

Automated passport control comes to Miami Airport

O’Hare first US airport to receive Automated Passport Control

State-of-the-art ‘Smart Access’ boarding system at Stansted

Ghana airports adopt biometric border management system in eGhana project

Copenhagen Airport installs self-service e-gates

SAS first to achieve Fast Travel platinum status

Air China launches Fast Track immigration service at London Heathrow

Aéroports de Montréal CEO reveals forward-thinking strategy

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Dubai Airports introduces immigration e-gates

Indonesian flag carrier extends ‘Immigration on Board’ service

Fast Travel success driven by Asian support

Taiwan rolls out immigration e-gates

Qantas launches international Faster, Smarter Check-In

Video: Amtrak “transforming the industry” with mobile technology

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