FTE explores how the likes of Orlando, San Jose, Miami and Los Angeles international airports are making use of biometrics technology.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE explores how the likes of Orlando, San Jose, Miami and Los Angeles international airports are making use of biometrics technology.
Working with CBP, the airport plans to implement biometrics for all departing travellers at seven gates this year, as part of the biometric exit mandate.
FTE spoke to Miami International Airport, British Airways and U.S. CBP to explore the advantages and challenges relating to biometrics technology.
The initial phase of the trial will test four key steps in the passenger journey including automated check-in, bag drop, lounge access and boarding.
Orlando International will be the first US airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program.
Lufthansa Group has launched biometric boarding technology with facial recognition at Los Angeles Airport (LAX), as part of its ongoing efforts to digitalise travel.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
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Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
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The new e-passport gates will be implemented as part of Newcastle Airport’s arrivals hall expansion, which is expected to be complete this spring.
The pilot involves the use of biometric facial recognition technology to verify the identities of travellers re-entering the United States from Aruba.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
Travellers from 74 countries can now use the biometric-enabled Smart Departure system when flying from Hong Kong International Airport.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
Travellers from 74 countries can now use the biometric-enabled Smart Departure system when flying from Hong Kong International Airport.
The e-gates will be installed in terminals 1 and 2 at Dublin Airport, while a registered traveller programme could be introduced in the future.
FTE explores how airlines and airports across Asia are embracing new technologies and trends to help improve and simplify the passenger experience.
Aruba Airport Authority and Vision-Box will co-create and assess new solutions at Aruba Airport as part of the Aruba Happy Flow project.
The two new initiatives, which make use of biometric technology and automated border control gates, will be launched immediately.
JetBlue, U.S. CBP and SITA are trialling biometric-enabled self-boarding, which removes the need for passengers to present their travel documents.
One thousand Finnair frequent flyers have been invited to participate in the trial of facial recognition technology at Helsinki Airport.
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