REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Passenger Screening

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New technology, security solutions and the ‘Disney concept’ – Sea-Tac Airport reveals customer experience plans

Lance Lyttle, Port of Seattle’s MD, Aviation, explains how Sea-Tac Airport plans to improve the customer experience at every passenger touch point.

Initiatives // Jul 2016

Gatwick aims to halve waiting times with new North Terminal security zone

The new security lanes in North Terminal each have multiple loading points, enabling seven passengers to prepare for the screening process at any time.

Security // Jul 2016

TSA and American Airlines to install new screening lanes and CT technology

The Transportation Security Administration and American Airlines will be installing a new automated screening process in selected airports in the US this year.

Security // Jul 2016

Could blockchain technology pave the way for the introduction of global single passenger tokens?

According to SITA, blockchain technology could hold the key to cross-border single secure travel identification via a single passenger token.

Security // Jun 2016

Aeromexico, Etihad, Cape Air and Seaborne Airlines join TSA PreCheck

The addition of four new carriers to the TSA PreCheck programme brings the total number of participating airlines to 16.

Security // Jun 2016

TSA Administrator outlines collaborative strategy to help solve airport security checkpoint problems

Security // May 2016

Passenger scanner being tested at Helsinki Airport’s security checkpoint

Security // May 2016

Melbourne Airport and Qantas carrying the torch for Asia Pacific region with wide-ranging Smart Security trial

Security // Oct 2015

FTE exclusive: Behind the scenes of the new Schiphol Security Experience

Security // Apr 2015

Austin-Bergstrom implements one-stop customs processing to expedite passenger screening

The “one-stop” customs process allows passengers to pick-up their checked bags before clearing the Customs and Border Protection checks in a single step.

Immigration & Arrivals // Mar 2015

Oslo Airport trialling four security scanners as Avinor targets screening enhancements

Oslo Airport has announced that it has started testing four security scanners as it aims to “bring state-of-the-art security screening to Avinor facilities”.

Security // Feb 2015

Recommendations for airports and airlines to improve baggage, security, immigration, arrivals and more in 2015

FTE kicks off the ‘Year of Innovation’ by highlighting various ways in which airports, airlines and other stakeholders can improve the travel experience on the ground.

Initiatives // Jan 2015

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CEOs of IAG, Virgin Atlantic and Dubai Airports talk passenger experience, Google Glass, airport security and service quality

Willie Walsh, Craig Kreeger and Paul Griffiths discuss their passenger experience plans and frustrations, and why collaboration is key to making improvements.

Initiatives // Nov 2014

Melbourne Airport, Qantas, ACI and IATA partner on Smart Security pilot

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Tagged: Passenger Screening

Subscribe to our newsletter

New technology, security solutions and the ‘Disney concept’ – Sea-Tac Airport reveals customer experience plans

Gatwick aims to halve waiting times with new North Terminal security zone

TSA and American Airlines to install new screening lanes and CT technology

Could blockchain technology pave the way for the introduction of global single passenger tokens?

Aeromexico, Etihad, Cape Air and Seaborne Airlines join TSA PreCheck

TSA Administrator outlines collaborative strategy to help solve airport security checkpoint problems

Passenger scanner being tested at Helsinki Airport’s security checkpoint

Melbourne Airport and Qantas carrying the torch for Asia Pacific region with wide-ranging Smart Security trial

FTE exclusive: Behind the scenes of the new Schiphol Security Experience

Austin-Bergstrom implements one-stop customs processing to expedite passenger screening

Oslo Airport trialling four security scanners as Avinor targets screening enhancements

Recommendations for airports and airlines to improve baggage, security, immigration, arrivals and more in 2015

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Ancillary

Future Travel Experience Global

Future Travel Experience APEX Asia EXPO

CEOs of IAG, Virgin Atlantic and Dubai Airports talk passenger experience, Google Glass, airport security and service quality

Melbourne Airport, Qantas, ACI and IATA partner on Smart Security pilot

Improving airport security and immigration pain points with a risk-based approach, automation and more choice

Hamad International Airport and Qatar Airways to trial IATA/ACI Smart Security

First co-located TSA PreCheck and Global Entry application centre opens

Air Canada is first non-US airline to join TSA PreCheck

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