All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.
Qantas has selected Panasonic Avionics’ Astrova IFE solution for its ultra-long-haul ‘Project Sunrise’ flights from the east coast of Australia to Europe and New York, which will be operated with the A350-1000.
Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.
WestJet customers travelling in Economy Class onboard its 737 and 787 aircraft can now select the airline’s most relaxing economy seat option with ‘Extended Comfort’ for a more seamless experience.
Air India and BIAL have entered into an agreement intended to develop Bengaluru as a premier aviation hub for southern India, with a strong focus on “elevated customer experience and efficient operations”.
Air New Zealand has trialled the removal of single-use cups on six domestic flights to explore how the airline can deliver hot drinks at 30,000 feet, while focusing on waste reduction and sustainability.
Alaska Airlines is introducing a chef-curated inflight menu carefully crafted to join its premium F&B line-up. The carrier is giving dishes a West Coast flair with influences from Asian and Latin American cuisines.
Alaska Airlines is launching a new subscription programme for price-conscious travellers – Alaska Access – as it responds to the continued shift in consumer demand for personalised and tailored experiences.
United Airlines is installing new, larger overhead bins on its Skywest-operated E175 fleet, providing more room for passengers’ carry-on bags. The new bins will be available on 50 aircraft by the end of 2024.
American Airlines is continuing to make its high-speed inflight connectivity more accessible and easier to use, including a new WiFi portal design designed to further enhance the customer experience.
Korean Air has selected Viasat to provide inflight connectivity onboard 40 787s. It brings the number of Korean Air aircraft to be equipped with Viasat’s connectivity solution to 70, including 30 A321Neos.
Malaysia Airlines has unveiled an innovative collaboration with Google, which harnesses cutting-edge digital and AI marketing solutions to enhance commercial operations and prioritise a seamless CX.
Air New Zealand has launched a global open invitation to innovators and startups in the Sustainable Aviation Fuel sector to become a supply partner to the airline, as it continues “pushing boundaries”.
FTE is delighted to announce that Steven Greenway, CEO, flyadeal, and Guðmundur Daði Rúnarsson, Chief Commercial and Airport Development Officer, Keflavik Airport, have joined the FTE Executive Advisory Board.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has unveiled its revamped Premium Economy Class inflight experience, with expanded F&B and a new amenity kit.
Qatar Airways’ Group Chief Executive Officer has revealed major new developments in line with his vision for the future of the airline. This includes new First Class cabins on some of the Qatar Airways fleet.
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