KLM Royal Dutch Airlines has become the latest airline to suspend its inflight duty free sales, as the industry responds to changing customer needs.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>KLM Royal Dutch Airlines has become the latest airline to suspend its inflight duty free sales, as the industry responds to changing customer needs.
Eurowings customers will now be able to book tickets for travel with mobility provider FlixBus directly through the airline’s app.
The reciprocal programme aims to create a more rewarding end-to-end experience for elite members of American Airlines and Hyatt loyalty programmes.
Czech Airlines has chosen to implement Planitas PasRM, which will help it to maximise revenue on every flight in its schedule.
Airbnb has appointed aviation expert Fred Reid as Global Head of Transportation, signifying the company’s plans to expand into the sector.
Integrating Raleigh & Drake’s platform into Panasonic’s NEXT IFE platform will enable passengers to book experiences such as tours and activities in-flight.
Hawaiian Airlines has announced the expansion of its Business Class auction upgrade services, Bid Up, to flights operating between Hawaii and Japan and South Korea.
The Qantas Distribution Platform is part of Qantas’ plans to enhance the airline retailing, booking and servicing capabilities for its trade partners.
The partnership will support SAS’ digital transformation strategy with New Distribution Capability (NDC), merchandising and order management.
Customers can simply take a screengrab of a destination they have seen on Instagram and then upload the image to Look&Book in the easyJet app.
Jetstar customers will soon be able to book flights directly on Alibaba Group’s online travel service platform, Fliggy.
The new Virgin-wide loyalty programme will reward customer loyalty across Virgin branded companies, including Virgin Atlantic.
Singapore Airlines’ KrisFlyer members can now use KrisPay, a blockchain-based airline loyalty digital wallet, for their purchases at partner merchants.
The dynamic live auction enables customers to receive real-time notifications of their bid and allows two or more individual bids at the same time.
The new Emirates Skywards GO app offers members access to 2-for-1 offers at some of the best restaurants and spas in over 20 cities.
The electronic payment service will be available at 14 Lagardère Travel Retail France shops, as part of the airport’s strategy to cater for Chinese passengers.
Get Future Travel Experience news & updates sent to your inbox