On the Ground News

Alaska Airlines has reopened of its newly expanded Alaska Lounge at Ted Stevens Anchorage International Airport after nearly a year of development and construction for “an elevated travel experience”.

VINCI Airports has signed an agreement with H2V and Hy2gen to study the methods of production and supply of synthetic sustainable aviation fuels, or e-SAF, by 2030, as part of a commitment to decarbonisation.

Southampton Airport – part of AGS Airports – has entered a new phase in its multi-million-pound project to enhance security screening with state-of-the-art Next Generation Security Checkpoint scanners.

Copenhagen Airport has awarded Vanderlande a contract to deliver 20 automated screening lanes, with central image processing, as part of a major revamp of its passenger checkpoint process for a stress-free CX.

Heathrow has unveiled the first stage of the transformation of its VIP offering. Named The Windsor by Heathrow, the refurbishment and rebrand of the private terminal signals a new chapter in luxury travel.

Member airlines of Lufthansa Group – including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings – are integrating the Apple AirTag location feature to digitally support baggage tracking.

Barcelona Airport has collaborated with Areas to open SELF, which is said to be the world’s first robotic restaurant incorporating Artificial Intelligence in an airport, in order to “optimise operational processes and improve CX”.

Fraport is setting a “new standard of passenger security” and enhancing CX with the regular use of walkthrough scanners at Frankfurt Airport, following a one-year test phase at Concourse A in Terminal 1.