REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
KLM has integrated the Apple AirTag location feature to digitally support baggage tracking. Customers can securely share the location of their AirTag or Find My network accessory for an enhanced CX.
John C. Munro Hamilton International Airport has started work on its multi-million-dollar terminal enhancement project. The development will modernise the terminal experience for a smoother journey.
In part 2 of our comprehensive focus on Generative AI, Alaska Airlines, VINCI Airports – Aéroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services share how it is poised to transform CX.
Tampa International Airport has opened a new security screening checkpoint in a major upgrade for Airside E. The checkpoint features the latest screening technology and provides a modernised CX.
Vantage Group has launched Vantage Futures, a corporate venture initiative that has already made its first investment in Opfyx, an AI-enabled software suite being piloted at JFK Airport’s Terminal 7.
Schiphol Group in collaboration with KLM is deploying a new electric, self-driving baggage vehicle from Aurrigo International to help optimise the separation of passenger baggage with long transfer times.
Launceston Airport’s Departures Hall is set for a multi-million-dollar transformation, which will see the addition of three new food & beverage venues and the biggest terminal renovation in 20 years.
American Airlines is teaming up with the U.S. Transportation Security Administration and UK Department for Transport on a pilot program, One Stop Security (OSS), aiming to simplify the connection process.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Manchester Airport is introducing a new barrierless system from late-March for vehicles dropping off and picking up travellers, as part of its commitment to streamlining and enhancing the passenger experience.
Houston Airports has opened the new Terminal E Ticketing Lobby at George Bush Intercontinental Airport. This state-of-the-art facility, temporarily exclusive to United passengers, streamlines check-in.
Schiphol Group has updated its website and app to provide travellers with real-time insight into the time they spend at the airport after landing, using smart data integration for an enhanced CX.
British Airways has reopened its Seattle lounge, following an extensive refurbishment, as part of its £7 billion transformation programme to improve the customer experience both on the ground and in the air.
Denver International Airport has unveiled plans and renderings for the final phase of the Great Hall Program, as it aims to modernise and reimagine the terminal. The program will be completed in 2027.
The Port Authority of New York and New Jersey and JFKIAT – operator of JFK Terminal 4 – have announced a new line-up of food & beverage concessions curated in partnership with HMSHost for an enhanced CX.
Hamad Airport has announced the launch of autonomous vehicle trials within its airside operations. The trials are in collaboration with Qatar Aviation Services, MATAR, and Qatar Science & Technology Park.
Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
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