REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
JFK Terminal One Group Association and Ink Innovation are trialling a disaster recovery system to manage operational disruptions, aiming to ensure both uninterrupted operations and passenger satisfaction.
Heathrow Airport has agreed a deal with BEUMER Group – a Strategic Partner of the FTE Baggage Innovation Working Group – to design and install a state-of-the-art new baggage system in Terminal 2.
London Gatwick has announced a partnership Smiths Detection to supply state-of-the-art CT scanners. Once installed, passengers will no longer need to remove electrical items or liquids from hand baggage.
Riga Airport has introduced a separate screening line at the passenger security checkpoint for families travelling with children under the age of seven as part of efforts to “improve the travel experience”.
Lithuanian Airports is to begin expansion of the Kaunas Airport terminal in Q1 2024, with completion scheduled for mid-2025. This will double capacity to two million and include “technological advances”.
Austin-Bergstrom Airport has launched a new online parking reservation system that provides advance-booking for all on-airport campus parking options for “convenient and comfortable experiences”.
To ensure the seamless opening of The New Terminal One at New York JFK Airport in 2026, the terminal project design-build team has opened a new pre-production centre where all technology will be tested.
In this video interview, Darin Juby, Head of Baggage Transformation, Future Travel Experience, shares an update on BIWG activities at FTE APEX Asia Expo 2023, a POC update, and focus on robotics & automation.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
FTE Global 2023 included the Biometrics & Digital Identity Summit, which explored dynamic approaches to advancing digital identity, featuring MIA, United, Fraport, TSA, CBP, Star Alliance & more.
Airports Company South Africa (ACSA) is to deploy IDEMIA’s Passenger Flow Facilitation solution in nine South African airports, including a border clearance process using the latest e-Gates technologies.
Miami-Dade Innovation Authority has launched an innovation challenge in collaboration with Miami International Airport. They seek proposals from technology companies with creative solutions to improve CX.
Etihad has become one of the first airlines to use AI to enhance safety management systems. This strategic move signifies its commitment to enhancing safety protocols through cutting-edge technology.
PANYNJ has hosted a training weekend at Newark Liberty Airport’s new Terminal A for individuals with intellectual and developmental disabilities to provide a simulation of the air travel experience.
Bristol Airport has published a new Sustainability Strategy, with a target to cut carbon emissions across its operations by 73% by 2027, as part of efforts to be “environmentally and socially conscious”.
Frequent flyers will be able to earn and use Qantas Points when booking live events and experiences, enjoy pre-sales and access ticket and travel packages in a partnership between Qantas and Ticketek.
Perth Airport has opened the Otherside Brew Lounge in Terminal 2, in partnership with Otherside Brewing Co and Delaware North. It aims to offer “a unique pre-flight venue with a dynamic personality”.
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