Two Virtual Assistants have been installed at Frankfurt Airport to help simplify the check-in and security processes for passengers.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Two Virtual Assistants have been installed at Frankfurt Airport to help simplify the check-in and security processes for passengers.
The TSA has announced that a trial of a trusted traveller programme aimed at expediting security processing will be extended to include three more airports.
Russia’s Koltsovo International Airport is deploying a new resource management system to enhance efficiency in ground handling, passenger services and security.
Kevin McGarr, President & CEO, CATSA, discusses the role of biometrics in airport security and the viability of an international trusted traveller programme.
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Amsterdam Schiphol has celebrated the 10th anniversary of its Privium registered traveller programme, which is based on iris recognition technology.
In an innovative move to simplify the airport security process and enhance the passenger experience, a number of UK airports have introduced ‘virtual assistants’.
Kharkiv Airport has revealed that passenger servicing will be reduced to just one minute as it prepares for an increase in traffic during Euro 2012 next summer.
Amsterdam Airport Schiphol is to introduce a new biometric-based automated border control system to expedite passenger processing during peak periods.
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Following a successful trial, BAA will introduce 82 facial recognition scanners at London Heathrow Airport to increase security at the airport.
Helsinki Airport’s Bluetooth passenger tracking will go live in August, allowing passengers to receive real-time updates on security queuing times.
The Transportation Security Administration (TSA) is to undertake a pilot programme aimed at expediting passenger screening for trusted travellers in the US.
As the threat risk to aviation evolves, so does the argument in favour of pre-screening passengers before they arrive at a Port of Entry.
The benefits of a global trusted traveller programme continue to be explored as a means to expedite passenger processing and enhance the passenger experience.
The use of biometrics will become increasingly widespread as airports and airlines continually aim to expedite passenger processing, according to Unisys.
The establishment of Bluetooth as a mature technology has led to its increased adoption as a reliable means of passenger tracking and airport queue management.
The U.S. Travel Association has called for the creation of a widespread trusted traveller programme to expedite security screening.
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