Boston Logan International has become the latest airport to deploy a virtual assistant to assist passengers through the security screening process.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Boston Logan International has become the latest airport to deploy a virtual assistant to assist passengers through the security screening process.
Frequent flyers with Alaska Airlines can now enjoy expedited security screening at Seattle-Tacoma Airport, thanks to the adoption of the TSA’s PreCheck programme.
A Bluetooth-based queue measurement system, developed by SITA and Bluelon, will be adopted by the TSA as part of a $48 million improvement programme.
This July, eight major Australian airports will adopt new passenger scanning technology as part of the government’s Strengthening Aviation Security Initiative.
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Tampa International Airport has introduced digital screens displaying the security queuing time in the main terminal.Â
Russia’s Koltsovo International Airport is deploying a new resource management system to enhance efficiency in ground handling, passenger services and security.
Kevin McGarr, President & CEO, CATSA, discusses the role of biometrics in airport security and the viability of an international trusted traveller programme.
Amsterdam Schiphol has celebrated the 10th anniversary of its Privium registered traveller programme, which is based on iris recognition technology.
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Gatwick Airport has launched its new state-of-the-art South Terminal Security product, which allows for all passengers to be processed in under five minutes.
Helsinki Airport is currently trialling a new personal airport guidance display card, which assists with wayfinding and guides transfer passengers to their boarding gate.
Gatwick Airport has put together a panel of independent experts to focus specifically on enhancing the passenger experience.
Riga International Airport has announced plans to introduce security control e-gates and a new baggage reconciliation system.
In an innovative move to simplify the airport security process and enhance the passenger experience, a number of UK airports have introduced ‘virtual assistants’.
Kharkiv Airport has revealed that passenger servicing will be reduced to just one minute as it prepares for an increase in traffic during Euro 2012 next summer.
Amsterdam Airport Schiphol is to introduce a new biometric-based automated border control system to expedite passenger processing during peak periods.
Following a successful trial, BAA will introduce 82 facial recognition scanners at London Heathrow Airport to increase security at the airport.
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