A number of airlines and airports have already registered an interest in participating in the groundbreaking “Straight Through Travel” project – sign-up now.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A number of airlines and airports have already registered an interest in participating in the groundbreaking “Straight Through Travel” project – sign-up now.
Lufthansa will introduce security fast lanes for high-value customers and also expand the ‘meet and assist’ arrivals service at Munich and Frankfurt airports.
FTE spoke to IATA’s Paul Behan about the forthcoming Smart Security trials at Schiphol and Heathrow, the latest Fast Travel plans and a permanent bag tag standard.
FTE and Capgemini have joined forces to launch a project aimed at improving the passenger experience through collaboration – sign-up now to play your part.
London Heathrow is trialling an innovative form of 3D technology at the entrance to security to help passengers prepare for the security process.
The TSA is opening its PreCheck programme to all US citizens, having previously offered it only to those who are members of trusted traveller programmes.
Eleven more UK airports are to adopt full body security scanners, but passengers will be able to opt for a hand-search if they don’t wish to use them.
The TSA has announced the expansion of its PreCheck expedited screening programme to customers of Southwest Airlines, which becomes the eighth US carrier to join the programme.
FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.
FTE attended the IATA World Passenger Symposium, where distribution, the customer experience and the Checkpoint of the Future were on the agenda.
US-based company Qylur Security Systems has launched a self-service airport security solution, which it says has the potential to replace the existing security search process.
A new TSA security checkpoint featuring ambient lighting, stylish decor, wall art, and relaxing music has been implemented at DFW International Airport.
FTE attended the World Routes Strategy Summit in Las Vegas where IATA, ACI and the US Travel Association discussed the challenges facing airport security.
Jacksonville International Airport is the latest US airport to offer the TSA’s PreCheck programme, which enables faster processing through the security checkpoint.
Members of the CLEAR programme, which allows passengers to bypass security queues, can now use dedicated lanes at San Jose International Airport.
A new digital service launched by Hamburg Airport allows passengers to view real-time data on waiting times at the security search zone via its website or app.
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