Having secured Avinor as a customer for its Airport Common Use Service (ACUS), Amadeus will soon bring the solution to North America and Asia Pacific.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Having secured Avinor as a customer for its Airport Common Use Service (ACUS), Amadeus will soon bring the solution to North America and Asia Pacific.
IATA’s Common Use Working Group has released its five-year Common Use Strategy, which is based on a clear vision up to the year 2020.
David Kershaw explores the future of airport common use and the potential impact of the Cloud, self-service processing technologies and a differentiated charging model.
FTE explores what role CUPPS, the cloud, virtualisation and native airline applications will play in the future, and assesses the thoughts of a number of industry experts.
Finavia’s Joni Sundelin tells FTE about the 2020 development plan for Helsinki Airport and explains why he expects mobile technology to revolutionise passenger processing.
FTE spoke to Amadeus’ Head of Airport IT about ACUS – the new cloud-based system that Amadeus says could redefine the airport common use market.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
FTE spoke to AirAsia’s Steven Dickson about the self-service facilities that will be available in klia2 and why airports should treat LCCs and full-service airlines differently.
SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Modernisation of passenger processing systems will strengthen security and streamline the airport journey at Papua New Guinea’s Port Moresby International.
Five of Egypt’s largest airports are soon to have IATA CUPPS standard common-use passenger systems, courtesy of ARINC.
The improvements are part of a 10-year contract between Mumbai Airport and SITA, who will implement state-of-the-art self-service, baggage and 2d boarding pass technology at the airport.
St John’s International Airport in Newfoundland has become the first airport in Canada to adopt a Common Use Passenger Processing System.
Over 100 CUSS kiosks and 150 CUPPS workstations will be operated at San Diego Airport as part of its $1 billion improvement programme.
While the uptake of CUPPS has been steady over the last few years, questions are now being asked as to whether it remains a priority for the industry.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
