Passengers on Etihad Airways daily flights between New York and Abu Dhabi can now text, browse and call onboard, thanks to inflight data services from AeroMobile.
![Inflight mobile services on more of Etihad’s routes](https://www.futuretravelexperience.com/wp-content/uploads/2013/06/NL200613-nftw-aeromobile-thumb.jpg)
Passengers on Etihad Airways daily flights between New York and Abu Dhabi can now text, browse and call onboard, thanks to inflight data services from AeroMobile.
The aircraft manufacturer has made a next-generation step in baggage technology with the unveiling of its innovative ‘smart’ luggage prototype, which features an embedded RFID chip that can be tracked using the ‘Find my Bag’ function of the bag’s accompanying iPhone app.
In an exclusive report for FTE, Raymond Kollau, Founder of airlinetrends.com, explains how new technologies are transforming the in-air travel experience.
SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>The world’s largest global airline alliance has created an application specifically designed for Apple’s popular tablet.
The airline experienced significant growth in passenger uptake of in-flight mobile and WiFi services, with a +130% increase in internet package sales and a +180% rise in connectivity revenues in the last year.
According to the airport it is the first in the world to develop the unique wayfinding facility, which allows passengers to visualise their journey through the airport on a mobile phone or computer.
In total 150 of Qatar Airways’ aircraft, including its new generation A350s and A380s, will offer onboard mobile phone and WiFi signal.
According to the airport it is the first in the world to develop the unique wayfinding facility, which allows passengers to visualise their journey through the airport on a mobile phone or computer.
In total 150 of Qatar Airways’ aircraft, including its new generation A350s and A380s, will offer onboard mobile phone and WiFi signal.
The airport has become one of just a handful of airports in the UK to offer its passengers an uncapped wireless internet service for free, in partnership with BT.
Swiss International Air Lines has given their online booking system three major new features.
With 74% of travellers now owning smartphones, FTE talks to Exicon about the future of mobile solutions both up in the air and on the ground.
Human Recognition Systems has successfully trialled its passenger experience of the future at Gatwick Airport, using biometric technology and a specially developed app to create a personalised airport journey.
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.
Finavia reports that the number of travellers using the free WiFi access at Helsinki Airport has increased massively in the last 12 months.
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