Redefining the end-to-end passenger experience | Independent news and events
Las Vegas McCarran International Airport has renewed its passenger processing solutions with Rockwell Collins, adopting new technologies to support the upgrade of Terminal 1.
Passengers now receive real-time baggage tracking updates via Delta Air Lines’ app, following the investment in RFID technology.
Delta says the investment in Radio Frequency Identification (RFID) technology will deliver superior baggage tracking and increased transparency.
Lufthansa has developed a new home-printed bag tag, along with an RFID-enabled holder, which can initially be used on the Frankfurt-Tokyo Narita route.
The aircraft manufacturer has made a next-generation step in baggage technology with the unveiling of its innovative ‘smart’ luggage prototype, which features an embedded RFID chip that can be tracked using the ‘Find my Bag’ function of the bag’s accompanying iPhone app.
With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
Mobile technology, NFC, RFID and self-service bag drop are just a few of the areas highlighted in the new ‘Navigating the Airport of Tomorrow’ report.
As an example of what you can expect at the inaugural Future Travel Experience event, we have an exclusive video presentation from Jetstar Airways’ Stephen Tame.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Where the US has successfully extended the check-in process away from the mobile phone and internet to offer a full-service remote skycap operation, further potential is seen to serve high passenger volumes at a time based on enlarging the cruise ship program to deal with conventions. Across the Atlantic, select destinations in Europe will soon […]
As Lufthansa provides its customers with more options at the self-service kiosk and Ryanair continues its phasing out of dedicated desks in favor of 100% web check-in, the future of the check-in desk is back in the spotlight. Louise Driscoll reports.
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