Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.


Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.

Emirates has reopened its iconic A380 Onboard Lounge and Shower Spa for first class passengers, and resumed its multi-course meal service across all cabins.

Qatar Airways has introduced a new range of vegan dishes for Business Class passengers, designed to cater to the increasing demand for plant-based food.

The new robot has been taken into operation at KLM Catering Services to assist with the production of economy class meals and reduce handling costs.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Transavia passengers on selected flights from Schiphol Airport can now order a meal through Just Eat’s platform up to one hour before their flight.

The Onboard Hospitality team has this year announced the winners of the 2020 Onboard Hospitality Awards by video.

Inflight catering companies share strategies for tackling the impact of the COVID-19 outbreak, while supporting airlines and protecting the supply chain.

Air New Zealand is trialling edible coffee cups for customers in the air and on the ground as it explores new and innovative ways to reduce waste.

The exclusive amenity kits are made from vegan leather and are offered in two different colour options for Qatar Airways’ passengers.

Cathay Pacific is introducing a pork substitute called OmniPork to its onboard offering, becoming the first airline to serve the plant-based alternative.

Mohammad Bhimani gives his verdict on the new Club Suite product on British Airways’ first A350 routing between London Heathrow and Dubai.

As planning for ‘Project Sunrise’ gathers pace, Qantas has announced three ultra-long-haul research flights to study passenger and crew wellbeing.

The new menus, designed by Michelin-starred British chef Tom Kerridge, will be available in every cabin on all of the airline’s long-haul flights.

SATS and Dassault Systèmes have successfully implemented a digital twin experience of a central kitchen to enhance SATS’ inflight kitchen operations.

The new inflight meals, available to order from 29th July, can be purchased when booking with Jet2.com and Jet2holidays or ordered post-booking.

In line with Plastic Free July, FTE highlights some of the latest sustainability initiatives from Air NZ, SAS, Hi Fly, DXB, Etihad, Qantas and SIA.
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