Lufthansa’s Economy Class passengers can now book a Sleeper’s Row on select long-haul flights and will receive an entire row of seats for themselves.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa’s Economy Class passengers can now book a Sleeper’s Row on select long-haul flights and will receive an entire row of seats for themselves.
The service will allow British Airways’ customers travelling in economy class within Europe to order additional snacks and drinks directly to their seat.
The new ‘Onboard Delights’ catering concept has been designed to meet customer demands for fresh, quality and sustainable food and beverage offerings.
Qatar Airways’ Genevieve Rosario shares how the carrier has continued to invest in the customer experience, technology and new products and services.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
All Nippon Airways (ANA) has partnered with JAMCO Corporation to develop the world’s first hands-free door that allows easy access to lavatories onboard.
FTE looks at five recent trends, from inflight pre-ordering to personal tablets for crew, that can help promote safe onboard experience, reduce costs and empower crew.
Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.
Emirates has reopened its iconic A380 Onboard Lounge and Shower Spa for first class passengers, and resumed its multi-course meal service across all cabins.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Qatar Airways has introduced a new range of vegan dishes for Business Class passengers, designed to cater to the increasing demand for plant-based food.
The new robot has been taken into operation at KLM Catering Services to assist with the production of economy class meals and reduce handling costs.
Transavia passengers on selected flights from Schiphol Airport can now order a meal through Just Eat’s platform up to one hour before their flight.
Etihad Airways has partnered with Singapore-based startup Lumitics to trial a technology, that will track unconsumed meals from a plane after it lands.
FTE looks at some recent initiatives from Delta, United, Iberia, JetBlue and Etihad Airways to keep passengers and crew safe inflight.
As part of the Etihad Wellness health and hygiene programme, premium passengers will receive a snood style face mask for use throughout their journey.
In our recent webinar, JAL, Boeing, APEX and ACA discussed new approaches to aircraft cabin interiors, catering, IFEC and passenger wellbeing post-COVID-19.
The Onboard Hospitality team has this year announced the winners of the 2020 Onboard Hospitality Awards by video.
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