Up in the Air News

Lufthansa Group has developed an innovative, AI-supported solution – the ‘Tray Tracker’ – to measure and reduce onboard meal returns. The mobile tech scans meal returns from the onboard catering of flights.

American Airlines is introducing a redesigned mobile app, which is being revamped to fulfil customers’ most-requested features. The aim is to deliver a seamless CX thanks to a more intuitive app layout.

Delta SkyMiles members and Uber customers in the U.S. can now link their accounts and start earning miles. The aim is to deepen the value of SkyMiles membership by enhancing the end-to-end experience.

Datalex is introducing DLX Pay – a cutting-edge payment platform built exclusively with airline challenges in mind and designed to “give customers a more convenient and better payment journey”.

Alaska Airlines is introducing new chef-curated meals, building on its exclusive First Class menu. The airline is “working on its next culinary chapter that will take its already elevated meals to new heights”.

Riyadh Air, Saudi Arabia’s new digitally-native airline, has unveiled its cabin interiors, which are designed to blend luxury and comfort to deliver “a unique and market-changing premium experience”.

Aer Lingus has partnered with RECARO to enhance passenger comfort with the inclusion of the R3 aircraft seat in its new A321XLR aircraft. The aim is to deliver “a seamless and relaxing journey for every customer”.

Frontier Airlines and Hopper have announced an NDC partnership. The integration gives Hopper users and its HTS partners access to the best available published fares, content bundles, and ancillary pricing.