SriLankan Airlines has partnered with OnAir to equip one of its A330-300s with onboard Wi-Fi and mobile services, marking its first e-enabled aircraft.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>SriLankan Airlines has partnered with OnAir to equip one of its A330-300s with onboard Wi-Fi and mobile services, marking its first e-enabled aircraft.
FTE explores how airlines and tourism authorities can use wearable technology, like Oculus Rift, to create a new source of in-flight entertainment and revenue.
Sir Tim Clarke speaks of his plans for Emirates to offer free, high-quality onboard Wi-Fi, while recognising the current “slew of technical limitations”.
A partnership between Southwest Airlines and Beats Music means passengers can now access bespoke playlists on their own electronic devices.
Hong Kong-based Dragonair will introduce its new StudioKA wireless IFE system on its A320s, and upgrade the Business and Economy Class products.
Etihad Airways has put 13 crew members through a specially tailored training course with The Savoy Hotel as part of their preparations to become ‘flying butlers’.
Featuring star members of the cast from all three films from The Hobbit Trilogy, watch Air New Zealand’s ‘The Most Epic Safety Video Ever Made’.
FTE takes a look at how Asian airlines are embracing the latest technological developments to improve the in-flight passenger experience.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Air China has taken delivery of its first 747-8 Intercontinental, which is configured in a four-class layout and has a culturally inspired cabin interior.
Family Booths, Duo-seating, iPad-equipped crew, an onboard snack bar and destination-related bookings via the IFE system are among the many innovations.
Thai low-cost carrier Nok Air has switched on its free Wi-Fi on one of its 737-800s, and a wider rollout is planned once the service has been fine-tuned.
All Nippon Airways has announced that its ANA Wi-Fi Service will be available on around 60 international and 100 domestic aircraft by the end of 2015.
Etihad Airways – winner of the ‘Best Up in the Air Experience’ at the FTE Awards 2014 – now offers Wi-Fi, mobile services and live TV on all 24 of its Boeing 777s.
Philippines-based Cebu Pacific Air has started a trial of the SKYfi club wireless in-flight entertainment (IFE) system alongside KID-Systeme GmbH.
Virgin Atlantic has selected Gogo’s 2Ku in-flight connectivity service, which will enable passengers to access high-speed Wi-Fi in-flight.
Panasonic Avionics has announced that it will introduce EMV-compliant Near Field Communication technology in its in-flight entertainment systems.
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