American Airlines has announced new initiatives to enhance customer experience and well-being, including touchless check-in and a new Wi-Fi portal.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
American Airlines has announced new initiatives to enhance customer experience and well-being, including touchless check-in and a new Wi-Fi portal.
FTE and the APEX have jointly launched FTE APEX Virtual Expo – the air transport industry’s first virtual trade show, which will take place on 8-9 December 2020.
Middle East Airlines’ new A321 fleet will be fitted with Panasonic’s eX1 seatback IFE solution, as well as Wi-Fi with a host of connectivity benefits.
Future Travel Experience is delighted to announce the appointment of Steve O’Connor to the position of Head of Expansion Strategy.
Singapore and the UK have launched a series of trials to test the crew module of ICAO’s Council Aviation Recovery Taskforce (CART) Take-off guidelines.
Singapore Airlines’ customers can now download over 150 international newspapers, magazines and other content for free via the SingaporeAir mobile app.
IATA has stated that it backs the use of face masks onboard, but opposes social distancing measures that would leave “middle seats” empty.
COVID-19 measures include the wearing of face masks, temperature screening, social distancing, aircraft disinfection, and health declaration forms.
Personal protective equipment, thermal scanners and social distancing indicators have been introduced to help keep passengers and staff safe.
easyJet CEO Johan Lundgren says easyJet will leave middle seats empty once the current lockdown is lifted and commercial flights resume.
Delta Air Lines has reduced the total number of passengers per flight and blocked middle seats until at least the end of June.
The Onboard Hospitality team has this year announced the winners of the 2020 Onboard Hospitality Awards by video.
Inflight catering companies share strategies for tackling the impact of the COVID-19 outbreak, while supporting airlines and protecting the supply chain.
The partnership with Immfly will enable International Airlines Group (IAG) to enhance its .air platform with new products, services and retail opportunities.
Vistara has introduced new customised lighting, designed by jetlite, to enhance passenger wellbeing and reduce jetlag on its new Boeing 787-9 Dreamliner.
Qatar Airways has piloted Inflight VR’s IFE system for its Qsuite and Business Class travellers onboard select flights from Doha to Singapore and London.
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