REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Swiss International Air Lines and airberlin are the latest European carriers to have updated their rules on the use of personal electronic devices (PEDs) in-flight.
FTE explores the sharp increase in the number of Asian airlines offering wireless IFE and looks at what this trend means for the future of embedded IFE systems.
Luxury hotel group Four Seasons has unveiled its own fully branded aircraft, offering a hotel-inspired onboard experience. What can airlines learn from it?
Delta Air Lines has become the first US carrier to offer full flat-bed seats in business class across its entire international wide-body fleet.
Air Transat will be the first airline to offer Zodiac Inflight Innovations’ RAVE Wireless IFE, allowing passengers to stream content on their own devices.
Passengers flying with Allegiant can now pay extra for a wider seat with more legroom thanks to the introduction of new ‘Giant Seats’ on its Boeing 757s.
Thai Airways has worked with Priestmangoode to design a bespoke cabin that offers passengers more space and reflects elements of Thai culture and lifestyle.
Singapore Airlines’ Wilson Yong details the rollout schedule for next gen IFE and Wi-Fi solutions, as well as plans for a Customer Experience Management system.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
The line-up for the Cabin Integration Symposium has been announced and includes speakers from the industry’s biggest airlines, OEMs, interiors specialists and IFE&C suppliers.
Onboard connectivity is now available on some of Delta’s long-haul routes following the launch of Gogo’s service on B747-400 services to Tokyo.
Etihad Airways has partnered with the American Centre for Psychiatry and Neurology (ACPN) to research ways to improve passengers’ sleep on long-haul flights.
Japan Airlines will install Panasonic Avionics’ onboard Wi-Fi solution on its Boeing 787s, 777-200ERs and 767-300ERs following the success of the service on its 777s.
FTE explores MI Airline’s new in-flight Wi-Fi solution and assesses whether the likes of KLM and Mezzo think it could redefine the onboard connectivity market.
Lufthansa has outlined how it plans to enhance the onboard passenger experience across all four classes in its “biggest service initiative in recent years”.
Bangkok Airways now offers its business class passengers iPad minis pre-loaded with movies, TV shows and music as it aims to enhance its “onboard boutique service”.
Israeli airline EL AL will introduce in-flight Wi-Fi on its Boeing 737s, becoming the first airline to offer ViaSat’s ‘Exede in the Air’ service on flights within Europe.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
