REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Lufthansa is improving the travel experience with new meals on short and medium-haul flights in Business Class. The new catering concept offers travellers more choice and a convenient ‘Pre-Select’ capability.
airBaltic has become the first European airline to introduce SpaceX’s Starlink high-speed internet for free onboard its Airbus A220-300 fleet, marking a new era of seamless inflight connectivity for passengers.
Aeromexico is expanding its longstanding relationship with Viasat. The airline will retrofit its Boeing 787 Dreamliner fleet with Viasat’s most advanced inflight Wi-Fi solution for upgraded connectivity and CX.
FORMIA has unveiled the latest collection of amenity kits for EVA Air’s long-haul Premium Economy passengers in collaboration with Hunter – an iconic British brand – providing an elevated travel experience.
In part 1 of our focus on personalisation, we explore how 5 airlines – Lufthansa, Delta, Riyadh Air, Cathay and JetBlue – are focusing on taking personalisation to the next level in a way that is intuitive, contextual and seamless.
The first-of-its-kind FTE Communities Live Days event took place on 10-12 February 2025, hosted by Orlando International Airport. Over 200 members of our FTE Communities participated. Read the full report.
Emirates’ Business Class customers can look forward to an elevated inflight experience, as an array of 18 new dishes will be launched onboard this summer. Each has been designed by renowned chefs.
Aeroméxico is introducing a new bedding kit – the Premier One Comfort Kit – designed by brand experience studio NewTerritory. The new design will be exclusively available to Premier One passengers.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
New collaborations for Delta Sync Wi-Fi are planned in 2025, as well as more streaming-speed connectivity and personalised entertainment, as the airline brings an “at-home entertainment experience to the sky”.
UrbanV and PAX Aeroportos, concessionaire of Campo de Marte and Jacarepaguá airports, are collaborating to develop Advanced Air Mobility in Brazil with a testbed for innovative solutions in real-world conditions.
Member airlines of Lufthansa Group – including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings – are integrating the Apple AirTag location feature to digitally support baggage tracking.
Flair Airlines is partnering with Immfly to implement cutting-edge onboard retail and digital solutions. As part of this, travellers will have the convenience of in-seat ordering from their personal devices.
STARLUX is launching an enhanced service with Viasat’s high-performance inflight connectivity solution. The aim is to “create an advanced, refined connected experience for travellers”.
JetBlue has launched EvenMore – its new premium travel experience – as another step in the airline’s JetForward strategy. The aim is to provide “a competitive, elevated travel option” with new amenities.
All Nippon Airways and Lufthansa Systems are launching a Proof of Concept, evaluating the feasibility of IATA ONE Order-based accounting and settlement for “a modern customer-centric airline retailing approach”.
airBaltic has reported outstanding success with its new mobile app launched as part of the airline’s commitment to innovation and enhancing CX, with increased bookings and ancillary revenue.
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