Cologne Bonn Airport and Uber collaborate to deliver more seamless ground transportation


Cologne Bonn Airport has partnered with Uber to enhance passenger convenience, introducing a dedicated pick-up zone designed to improve wayfinding, streamline traffic flow and support seamless onward journeys.

Summary:

  • Cologne Bonn Airport has partnered with Uber to enhance the passenger journey and expand ground transportation options for travellers.
  • A dedicated Uber pick-up zone between Terminals 1 and 2 is designed to improve wayfinding, streamline traffic flow and simplify onward travel.
  • The initiative forms part of the airport’s ‘Next Chapter’ programme, which focuses on continuously improving services, processes and infrastructure.

Cologne Bonn Airport is launching a partnership with Uber. Their shared aim is to make departures more convenient for travellers and to further expand the range of transport options at the airport. A new pick-up zone for Uber-booked journeys has been set up on the departures level at the link between Terminal 1 and Terminal 2. This is clearly signposted and helps to streamline the flow of traffic. Journeys are booked via the Uber app.

“With this new partnership with Uber, we are expanding our offering to include a modern transport solution for our travellers, thereby providing greater flexibility for their onward journeys,” said Cenk Özöztürk, Managing Director, Flughafen Köln/Bonn GmbH. “Our aim is to continuously improve the journey to and from the airport and to provide our guests with a comfortable travel experience. This, too, is part of our ‘Next Chapter’ programme, through which we are constantly developing the airport’s services, processes and infrastructure.”

More than ten million people passed through the airport in 2025. The partnership between the airport and Uber creates additional options for travellers, improves wayfinding and ensures clear signage. At the new pick-up zone at the link between Terminal 1 and Terminal 2, travellers can board their Uber rides – booked via the Uber app – even more easily than before. The area is clearly marked and easily visible. Both the signage in and around the terminals and the route guidance in the Uber app help users find the zone quickly and easily.

“Cologne/Bonn Airport is a key hub in the heart of North Rhine-Westphalia,” said Christoph Weigler, Uber’s Country Manager for Germany. “In a location like this, seamless mobility is essential for millions of people. A reliable service makes all the difference, particularly on the last mile to the destination. With the summer holidays approaching, we’re delighted to be able to offer holidaymakers and business travellers precisely this extra convenience through the new zone right next to the terminal.”

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