Qatar Airways has launched a new augmented reality experience for customers, to mark the launch of the FIFA Club World Cup Qatar 2019.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Qatar Airways has launched a new augmented reality experience for customers, to mark the launch of the FIFA Club World Cup Qatar 2019.
Japan Airlines has partnered with travel startup Switchfly to launch a web-based reservation system, allowing customers to build vacation packages.
Emirates has officially revealed its new retail channel, EmiratesRED, offering passengers the ability to purchase duty free products and experiences.
TAP Air Portugal passengers can bid for a seat upgrade 24 hours before flying through a real-time auction in partnership with software company SeatBoost.
Having introduced both Alipay and China Union Pay, Budapest Airport and Heinemann Duty Free have now rolled out WeChat Pay for Chinese passengers.
Budapest Airport presented results from the two three-month BARTA trials in collaboration with Wizz Air during the FTE Ancillary show in Istanbul.
Budapest Airport and Heinemann Duty Free have introduced payment with Alipay and China Union Pay for the airport’s growing number of Chinese visitors.
Heathrow Rewards members can now collect loyalty points when they purchase entry to Club Aspire lounges in Heathrow Terminals 3 and 5.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
AirAsia, American Airlines, Delta Air Lines, easyJet, Finnair, JetBlue, Lufthansa, Ryanair, United Airlines and Wizz Air have been shortlisted.
Amsterdam Airport Schiphol and WeChat are providing an integrated range of services such as travel information and the possibility of pre-booking products.
Speakers from Singapore Airlines, Incheon International Airport and 3Sixty Duty Free explore the future of airport retail in a technology-led world.
Lufthansa has earned certification for ONE Order, which is the IATA initiative to modernise its member airlines’ flight booking and accounting processes.
Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.
Airlines across the world earned approximately $28.1 billion in revenue from baggage fees in 2018, according to a report by IdeaWorksCompany and CarTrawler.
Through NDC and other initiatives, Amadeus will support Finnair’s strategy to increase ancillary sales and enrich the shopping experience.
Groupe ADP’s new Chief Retail Officer, Aude Ferrand, shares strategies to transform the airport retail experience, including by using new technologies.
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