Korean Air’s Dante Dionne talks to FTE about how new and emerging technologies could reshape the end-to-end passenger experience.
Korean Air’s Dante Dionne talks to FTE about how new and emerging technologies could reshape the end-to-end passenger experience.
IAG has launched a new initiative, ‘Hangar 51’, to offer start-ups the opportunity to develop solutions for several key areas of the aviation industry.
Alitalia’s Aubrey Tiedt reveals how the carrier plans to further enhance its passenger experience and become one of Europe’s leading airlines.
The best six ideas from the ‘Frankfurt Airport Innovation Challenge’ have been selected, with the ‘Innovation Space’ concept earning first place.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>FTE speaks to Dublin Airport, San Francisco International Airport and HLS to find out how technology and staff training can improve the travel experience for those with disabilities.
Lance Lyttle, Port of Seattle’s MD, Aviation, explains how Sea-Tac Airport plans to improve the customer experience at every passenger touch point.
Ten years after the launch of Future Travel Experience, we are working harder than ever to inform and inspire industry collaboration and co-creation.
The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.
Fraport has embraced the principle of “open innovation” with the launch of the Frankfurt Airport Innovation Challenge.
easyJet has unveiled a prototype called “Sneakairs”, which could help travellers navigate new destinations with ease thanks to embedded technology.
Lufthansa Innovation Hub has partnered with Plug and Play, as it steps up its search for start-ups that have the potential to improve the travel experience.
Pioneering new concept images from Grimshaw, Zaha Hadid, HOK and Benoy provide a look into the future of Heathrow Airport.
The J.D. Power 2016 North America Airline Satisfaction Study shows that overall customer satisfaction has increased to its highest level since 2006.
Why airlines, airports and their partners must foster an innovation culture, embrace data sharing, share responsibility and risk, and take action today.
A round-up of the highlights and key discussion points from Future Travel Experience Europe 2016, which explored the theme “Passenger Experience 2025”.
Auto check-in, new app features, simplified payment and a new Leisure Plus bundle fare feature in Ryanair’s customer experience improvement plans.
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