REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Having been introduced in 2008, the CUPPS initiative is now in the implementation phase, with the CUPPS group in the process of writing an Implementation Guide.
On the back of a successful year for the Fast Travel programme, IATA has set an ambitious target for 2011 as it seeks to widen the appeal of self-service.
Alaska Airlines will introduce its Airport of the Future check-in process and modern gate facilities at LAX as part of its transfer to Terminal 6.
Lambert-St Louis International Airport has announced that a major stage of its ‘Airport Experience’ renovation will start in April.
Heathrow Airport is investing £400 million on upgrading its IT infrastructure, with a major focus on improving the passenger experience.
The first CUPPS (Common Use Passenger Processing System) certification has been achieved. In August, SITA became the first platform provider to achieve compliance certification and to successfully complete its CUPPS Pilot Program. Ross Falconer reports.
Ultra Electronics Airport Systems has announced the launch of its latest operational solution. UltraConnect is the company’s new global aviation messaging solution, which is able to provide reliable routing of all airline message types with particular focus at this stage on IATA RP17545 BSMs (Baggage Service Messages). The solution is already in use at one […]
All Nippon Airways has chosen Damarel to supply the latest version of its full DCS back up system. The solution provide a real-time transfer of passenger and flight information between an airline’s own DCS and Damarel’s Local DCS, ensuring the best possible continuation of service and on-time performance.
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Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
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The CUPPS (Common Use Passenger Processing System) initiative is currently in its pilot phase, which is divided into four segments: the technical trials (currently ongoing), the compliance trials, the specification update, and the specification release. Ross Falconer reports on progress and the next steps.
All airlines must be Bar Coded Boarding Pass (BCBP) capable by the end of 2008, and by the end of 2010 all boarding passes must be BCBP. When the 2010 deadline is reached, BCBP usage will result in an annual $800 million saving to airlines. Ross Falconer spoke with Eric Leopold, Project Manager, BCBP, IATA, […]
IATA has announced a string of airport trials, which will give passengers new ways to check-in. With an emphasis on baggage self-tagging, mobile check-in and common use kiosks, the ‘fast travel’ initiative is expected to benefit both the industry and passengers. Louise Driscoll reports.
Samuel Ingalls, Assistant Director of Aviation, Information Systems, Las Vegas McCarran International Airport, gives his perspective on offsite check-in.
The CUPPS (Common Use Passenger Processing Systems) initiative is moving into a very important stage, in which it will be fully tested in ‘live’ operation. The airports confirmed to participate in the trial are Las Vegas McCarran with ARINC the vendor partner, Orlando (SITA), Sacramento (Air IT), Dublin (RESA) and Brussels (Ultra Electronics). Lufthansa, SAS […]
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