Heathrow Airport is investing £400 million on upgrading its IT infrastructure, with a major focus on improving the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Heathrow Airport is investing £400 million on upgrading its IT infrastructure, with a major focus on improving the passenger experience.
The GSM Association and IATA have developed a white paper outlining the benefits of Near Field Communications (NFC) for the aviation industry.
Malaysia Airlines has launched an innovative Facebook platform that allows passengers to book and check-in for their flight via the social media website.
As explained by the TSA, when implementing new technologies in airports of the future, coordination between government and industry stakeholders is vitally important.
As part of the ongoing Simplifying the Business (StB) initiative, the International Air Transport Association’s (IATA) Fast Travel programme is rapidly progressing, attracting global support from airlines, airports and passengers alike. Ryan Ghee spoke to Stephan Copart, project manager, Fast Travel – IATA.
All airlines must be Bar Coded Boarding Pass (BCBP) capable by the end of 2008, and by the end of 2010 all boarding passes must be BCBP. When the 2010 deadline is reached, BCBP usage will result in an annual $800 million saving to airlines. Ross Falconer spoke with Eric Leopold, Project Manager, BCBP, IATA, […]
IATA has announced a string of airport trials, which will give passengers new ways to check-in. With an emphasis on baggage self-tagging, mobile check-in and common use kiosks, the ‘fast travel’ initiative is expected to benefit both the industry and passengers. Louise Driscoll reports.
Samuel Ingalls, Assistant Director of Aviation, Information Systems, Las Vegas McCarran International Airport, gives his perspective on offsite check-in.
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The CUPPS (Common Use Passenger Processing Systems) initiative is moving into a very important stage, in which it will be fully tested in ‘live’ operation. The airports confirmed to participate in the trial are Las Vegas McCarran with ARINC the vendor partner, Orlando (SITA), Sacramento (Air IT), Dublin (RESA) and Brussels (Ultra Electronics). Lufthansa, SAS […]
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