REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining traveller’s entry process into the United States.
Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its “commitment to enhancing passenger convenience and embracing cutting-edge technology”.
Hamad International Airport has partnered with Siemens to optimise its district cooling infrastructure, aiming to reduce energy consumption and support the airport’s growth plans in line with sustainability goals.
Airport Authority Hong Kong (AAHK) has awarded the tender for the development of an autonomous mass transportation system serving the SKYCITY at HKIA, creating an “exceptional experience”.
Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax in this “elegant and comfortable redesigned space”.
Berlin Brandenburg Airport is offering passengers an additional digital service: BER Biometrics means all travellers can now use various stations when departing from Terminal 1 via facial recognition.
A new Kyra Lounge has opened at HKIA. The joint venture by Airport Dimensions, SSP, and Travel Food Services aims to redefine airport hospitality, offering a luxurious and tranquil retreat for travellers.
Perth Airport is to create a sensory room within the T1 international terminal to assist neurodivergent travellers, as part of its commitment “to fostering an inclusive travel experience for all passengers”.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Emirates has unveiled its highly-anticipated premium lounge at Paris CDG. The exclusive 925sqm lounge aims to take premium travel to new heights, with a special focus on comfort and convenience.
Heathrow is giving up-and-coming British musical acts a unique platform this summer on the new ‘Heathrow Introducing’ stage in T5, as part of its “commitment to culture, innovation and excellence”.
Zurich Airport is partnering with Smiths Detection – an exhibitor at FTE Global (LA, 28-30 October 2024) – to trial CT security scanners, which enable travellers to leave liquids and electronics in hand baggage.
SSP has partnered with Cyprus Airports F&B to open a brand-new lounge, ‘SKALA’ Business Lounge, at Larnaca International Airport. The lounge is designed to combine modern comfort with Cypriot charm.
SEA Milan Airports has implemented the Pocket Flights next-generation flight information solution from AirportLabs at both Malpensa and Linate airports, as part of its commitment to leveraging cutting-edge tech.
The new Delta One Lounge at New York’s JFK International Airport – the first of its kind, and larger than any Delta Sky Club – is designed to offer a variety of experiences and amenities for the premium traveller.
Munich Airport is progressing rapidly in the development of its new pier at Terminal 1, with completion scheduled for the end of 2025, bringing “a significant enhancement in efficiency, service and comfort”.
Jacksonville International Airport has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times, as part of its commitment to deliver world-class terminal experiences.
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