REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Ink Innovation has entered a partnership to make BAGTAG’s platform available to all airlines using its systems, making it easy for airlines to implement digital baggage tagging within their check-in flows.
In this deep-dive article, PIT, Connect Airlines, YEG and Carnegie Mellon University share their insights into scaling the use of SAF, electric, low carbon energy, hydrogen and more across air transport.
Hong Kong Airlines and Plaza Premium Group have signed a Memorandum of Understanding to enhance cooperation and CX, extending the range of services available to their respective guests.
London Gatwick has transformed its security screening process with cutting-edge tech. This means travellers no longer need to remove electronic items from hand baggage, or place liquids in plastic bags.
The Port Authority of New York and New Jersey has announced the opening of a second sensory room at Newark Liberty Airport’s Terminal A, providing an inclusive experience for neurodivergent travellers.
In part 2 of our comprehensive focus, daa (operator of Dublin and Cork airports), Lufthansa Group, Heathrow, PLAY Airlines, and Fraport share their insights into the top ancillary & retailing trends in 2025.
Aeroporti di Roma (ADR) and WHILL have launched an autonomous mobility solution at Rome Fiumicino Airport, enhancing accessibility and supporting ADR’s vision of a more personalised airport experience.
Charlotte Douglas International Airport has opened a new Transportation Security Administration security checkpoint. The aim is to enhance CX with “a faster, more efficient screening experience”.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Air Canada is introducing its newest Air Canada Café at Montréal-Trudeau, offering a seamless, premium grab and go experience and reinforcing the airline’s commitment to premium lounge offerings.
Korean Air is upgrading its airport lounges and introducing Premium Economy cabins as part of its service enhancement strategy. Renovated lounges at ICN will offer an elevated customer experience.
Sydney Airport is to begin construction on a $200 million upgrade to its T2 domestic terminal. The upgrades are designed to improve CX, with new technology to speed up check-in and security processing.
Perth Airport has awarded SSP a contract to operate four new outlets within Terminal 1 International. The new restaurants, which are part of a continuing CX refresh, are all scheduled to open in 2025.
Nice Côte d’Azur Airport has opened two new restaurants – Natoo and Bottega. Based on an original concept focused on travel and wellness, these new brands are operated by Lagardère Travel Retail France.
daa International has announced a strategic partnership with Plaza Premium Group for the management of best-in-class hospitality services at Red Sea International Airport, including four premium lounges.
In part 1 of our comprehensive focus, Vantage Group, Air France-KLM, Threedot, MUC, Oman Air, nlmtd, YVR, Kinetic Consultancy, and more share their insights into the top ancillary & retailing trends in 2025.
Here, we provide an update on FTE’s three Communities, as well as the pioneering FTE Accelerating Collaboration & Engagement (ACE) platform, including Proof of Concepts and exclusive members-only activities.
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