REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
American Airlines is enhancing CX for Admirals Club customers at Charlotte Douglas International Airport with the debut of a new, innovative lounge solution â the Provisions by Admirals Club lounge.
CAVU has signed a new multi-year contract with Ryanair. The partnership improves access to airport services like parking and fast track, while delivering a seamless, tech-led customer experience.
UK regional gateway Southampton Airport has welcomed the opening of a new Starbucks. Located airside, it marks the latest step in the airportâs ongoing food and beverage transformation in partnership with SSP.
In this interview, ahead of his participation at FTE Global 2025, Martijn van Boven, Product Manager, discusses how Royal Schiphol Group is leveraging tech, design and data, to redefine airport capacity and flow management.
Brisbane Airport has awarded its International Travel Essentials retail contract to Lagardère AWPL. The transformed retail offering will include five refreshed Relay concepts over three levels at the International Terminal.
Changi Airport Group has kicked-off its line-up of celebrations for Singaporeâs 60th birthday with the SG60 Changi Airport Charity Walk and Airport Boulevard light-up. The event drew over 1,200 participants.
Manchester Airport has opened a new section of its redeveloped Terminal 2 departure lounge. This includes six new shops and eateries, joining an already extensive array of options for travellers to further enhance CX.
Lufthansa and Fraport are further optimising aircraft handling at Frankfurt Airport. Together with zeroG, the partners are introducing an innovative AI-based camera solution called âseerâ, using real-time data.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Meet the 12 executives on the FTE Airport Digital Transformation Power List Americas 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Employees in Schipholâs baggage halls can now use a lifting aid wherever they are working, with the airport installing lifting aids at all 385 workstations as it rapidly adopts advanced technologies.
Heathrow has announced the outcome of its strategic review of travel essentials, awarding new agreements to Lagardère Travel Retail and WHSmith to deliver an improved and modernised shopping experience.
American Airlines is the first carrier to pilot One Stop Security in the U.S. for seamless connections. This allows customers travelling from LHR and connecting through DFW to clear U.S. Customs at the arrival gate.
TWAI, a U.S.-based leader in travel tech with global operations spanning India, Asia, and Australia, has announced its acquisition of Travello â a fast-growing social travel platform and B2C marketplace for tours and activities.
Plaza Premium Group has opened the second Plaza Premium First in the West Hall of Hong Kong International Airport. This elevated lounge concept aims to âprovide the utmost comfort and convenienceâ.
âEmirates Firstâ has officially opened at Dubai International Airportâs Terminal 3, offering a luxurious and unique airport experience for Emiratesâ First Class customers and Skywards Platinum members.
The Port Authority of New York and New Jersey, the New Terminal One, and Unibail-Rodamco-Westfield Airports have announced plans to deliver best-in-class travel essentials at JFK Airportâs New Terminal One.
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