Los Angeles International Airport (LAX) has launched a robotic ambassador for its LAXOrderNow.com online food and beverage ordering service.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Los Angeles International Airport (LAX) has launched a robotic ambassador for its LAXOrderNow.com online food and beverage ordering service.
The online retail platform will allow customers to order from an exclusive selection of premium products, with delivery currently only available in Ontario.
flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
United Airlines has launched a new inflight pre-order initiative, which forms part of the airline’s customer experience transformation strategy.
Eurowings Discover has teamed up with Retail inMotion to offer food and beverage and boutique products via a fully digital, immersive inflight catalogue.
The airBaltic SKY Service platform will enable passengers to use their mobile devices to order items from the onboard menu and duty free shop.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Singapore Airlines’ new inflight shopping experience is available on the KrisShop e-commerce platform via the KrisWorld IFE system.
FTE highlights the cutting-edge innovations that will be on display at FTE APEX Virtual Expo 2021 – from touchless tech and digital health passports to AI, IoT solutions and new IFEC tools.
Passengers at Los Angeles International Airport (LAX) can now have food and beverages delivered to them at their gate in select areas at the airport.
The new website, called Paisly, uses smart technology to ease the booking process and make individually tailored suggestions for hotels and car rentals.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Passengers at Los Angeles International Airport (LAX) can now have food and beverages delivered to them at their gate in select areas at the airport.
The new website, called Paisly, uses smart technology to ease the booking process and make individually tailored suggestions for hotels and car rentals.
Submit your ideas to help us redefine key areas of the end-to-end travel experience, and drive the industry’s business transformation forward.
The first Hudson Nonstop store with Amazon’s Just Walk Out technology has opened at Dallas Love Field Airport, offering a contactless shopping experience.
Using the new BOS2GO online ordering platform, powered by Grab, passengers can place food or retail orders for pick up or delivery to a designated gate.
The new shopping platform allows members of Malaysia Airlines’ frequent flyer programme to earn miles for purchases from over 500 e-commerce brands.
Hudson Nonstop, which will be the first store to use the technology, will open in the first quarter of 2021 at Dallas Love Field Airport (DAL).
The key recommendations from the FTE APEX Business Model Transformation Think Tank were unveiled during this week’s Virtual Expo.
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