REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The new $2.7 billion Terminal A at Newark Liberty International Airport is officially open for operations. The state-of-the-art facility features “an immersive digital journey”.
Glasgow Airport is trialling an app designed to ensure all passengers who require additional support get the help they need. The PRM Assist app supplements the current service.
FTE explores a selection of the top trends and technologies for 2023 and beyond, including automation, robotics, the metaverse, Urban Air Mobility, digital identity and more.
Philadelphia International Airport is installing facial biometric technology at 25 boarding gates to help U.S. CBP process departing passengers on international flights safely and efficiently.
iGA Istanbul Airport has started testing the Star Alliance Biometrics access system in collaboration with Turkish Airlines as part of efforts to deliver a contactless travel experience.
An automated vouchering system is being implemented into the existing operations of Icelandair and airBaltic, providing passengers with a simple, seamless solution in the case of flight delays.
AirAsia Malaysia CEO Riad Asmat shares how the airline is embracing innovation and technology to improve the customer experience and operational performance.
British Airways has launched a new six-month smart technology trial, utilising biometrics, for international flights at London Heathrow Airport’s Terminal 5.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Pittsburgh International Airport’s xBridge Innovation Center is partnering with tech startup Ottonomy.IO to trial a fully autonomous robot for contactless delivery of beverages to passengers.
Emirates is offering international travellers the opportunity to speed up their experience at Dubai International Airport by consenting to the use of biometric data. This will allow a touchless experience at multiple points in Terminal 3.
Geneva Airport is responding to increasing demand for digital travel solutions with the implementation of self-service touchpoints at check-in, bag drop, and security, as well as a new Airport Operations System.
Paris Aéroport is installing more than 100 state-of-the-art self-service bag drop units at Paris-Charles de Gaulle and Paris-Orly airports. The technology will mean passengers can drop bags in just 30 seconds.
Jan Michael Wicki, Head Program Development and Coordination, Noida International Airport, discusses setting a new benchmark as a digital airport and providing a seamless and contactless flow through the airport.
An innovative automated visual communications system has been launched to engage and assist passengers in Orlando International Airport’s new Terminal C.
Jeffrey Goh, CEO, Star Alliance, discusses elevating customer experience, expansion of Star Alliance Biometrics, and the new “centre of excellence” in Singapore.
Birmingham Airport’s upgrade to Veovo’s next-generation operations platform will allow for greater partner collaboration and faster decision-making across the airport.
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