REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Heathrow has unveiled a £10 billion five-year plan, which forms the next part of its strategy to “be an extraordinary airport, fit for the future”. The plan aims to enhance CX and operational resilience.
As part of its commitment to elevating the travel experience, Edinburgh Airport has welcomed the opening of a brand-new Escape Lounge, with “exceptional food and drink, attentive service” and more.
In this video interview, Giorgia Marizza, Acceleration Program & Open Innovation Specialist, discusses Aeroporti di Roma’s fourth ‘Call4Startups’, the Airports for Innovation network, and much more.
SSP has launched a new concept called the World of Tiger Beer bar in Changi Airport, in collaboration with Asia Pacific Breweries Singapore (part of The HEINEKEN Company), offering travellers an immersive experience.
JFKIAT – operator of T4 at JFK Airport – has introduced a Capital One Lounge in partnership with Capital One and TAV Operation Services. The newest addition to T4’s portfolio is Capital One’s largest airport lounge to date.
A new 3D map of Finavia’s Helsinki Airport has been released to support and enhance the passenger experience in the terminal. The map provides helpful information and guidance for navigating the airport.
Emirates has opened its first dedicated travel store in Japan, located in Osaka, offering a dedicated space to plan journeys with a personalised service. The aim is to enhance Emirates’ “customer-first philosophy”.
In this video interview, Andy Miller, Head of Baggage, discusses Heathrow’s current baggage POC, the newly launched BOOST White Paper that introduces a collective vision to transform baggage handling, and much more.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Aena and BagID are to customise and implement a groundbreaking digital baggage solution across Spanish airports. This follows BagID’s successful participation in the Aena Ventures Accelerator Program.
Delta Air Lines has unveiled two new premium spaces at Seattle-Tacoma International Airport: the Delta One Lounge and Delta Sky Club. These enhancements promise travellers an elevated, seamless airport experience.
Lufthansa Group has enhanced its Frequent Traveler benefits, expanding lounge access to ITA Airways’ lounges in Italy. This offers a more seamless, premium experience with added privileges for loyal customers.
American Airlines is to build a brand-new Flagship lounge at Miami International Airport along with expanding its Admirals Club lounge footprint with “new and improved spaces to relax, work and play”.
Changi Airport Group and Jewel Changi Airport have unveiled a line-up of SG60 events from July to August, themed ‘Together, We Make Magic’ – a tribute to Singapore’s unique identity and the people who shaped it.
Schiphol Group has opened its largest shop in partnership with Lagardère Travel Retail: the flagship store of the new retail concept ‘Today Duty Free’. The aim is to set “a new retail standard” at Schiphol.
Western Sydney International Airport has announced the completion of major construction works on its state of-the-art terminal. Opening in 2026, the new airport will feature cutting-edge tech and a seamless CX.
VINCI Airports has inaugurated the first phase of the renovation of Annecy Haute-Savoie Mont-Blanc Airport’s terminal. This project is part of a multi-year investment plan to enhance the customer experience.
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