REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Manchester Airport is partnering with a sensory support charity to enhance the airport experience for deaf and hearing-impaired travellers. More than 100 airport colleagues have signed up for a British Sign Language course.
American Airlines has opened two new lounges â its Flagship and Admirals Club lounges â in the A-West Terminal at Philadelphia International Airport for an enhanced pre-flight experience.
Taipei Songshan Airport has welcomed the opening of a new Plaza Premium Lounge. The new lounge blends local culture, cuisine, and comfort to offer travellers an immersive pre-flight experience.
Sofia Airport is partnering with SSP as part of its renovation plans to transform the passenger experience. Together, they have already opened two outlets in the Terminal 2 airside departures area.
Glasgow Airport â part of AGS Airports â is to receive a ÂŁ3.7 million investment for new F&B and retail units to enhance the overall passenger experience and provide âmodern, high-quality facilitiesâ.
Austin-Bergstrom International Airport (AUS) has started a new key project as part of its Journey With AUS Expansion Program. The Atrium Infill Project will increase space for passenger processing functions.
New AI-driven research from Adoreboard has uncovered a critical âemotional experience gapâ at Americaâs busiest airports, putting $695 million in annual revenue at risk due to poor passenger experiences.
Manchester Airport has announced a major investment in Terminal 3, which will free-up space and improve CX. The project will remodel the entrance to the terminal, the security hall and the departure lounge.
9-11 June 2026, Dublin, Ireland
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
King Abdulaziz International Airport (KAIA), Jeddah, has partnered with SSP to introduce a range of food & beverage brands. The carefully selected suite of brands tailors the mix to the KAIA passenger profile.
Belfast International Airport has inaugurated phase one of its ÂŁ100m five-year investment programme, with a terminal extension, immersive new duty free experience, and enhancements to the arrivals CX.
JFK Millennium Partners has previewed the innovative operations and unique guest experiences that will define the new $4.2 billion Terminal 6, as it promises âto deliver an extraordinary experienceâ.
Changi Airport Group has announced the award of contracts for substructure and airside infrastructure works at Changi Airportâs Terminal 5. Construction of T5 will start in the first half of 2025.
Pittsburgh International Airport continues to maximise its 8,800-acre campus to drive energy innovation and economic development in the region with a project that will more than double its solar field.
United Airlines has opened its newly renovated and expanded United Polaris Lounge at Chicago OâHare International Airport, offering travellers more space, a modern design and elevated amenities.
WestJet and Swissportâs Aspire Executive Lounges have unveiled a new lounge experience at Calgary International Airport â the Aspire WestJet Garden Lounge, which aims to offer a unique and premium CX.
Heathrow has unveiled a new Nature Traffic Control Tower, a birdwatching hideaway right in the heart of one of its 13 local nature conservation sites, as the airport launches its Nature Positive Plan.
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