REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
TWAI, a U.S.-based leader in travel tech with global operations spanning India, Asia, and Australia, has announced its acquisition of Travello – a fast-growing social travel platform and B2C marketplace for tours and activities.
Plaza Premium Group has opened the second Plaza Premium First in the West Hall of Hong Kong International Airport. This elevated lounge concept aims to “provide the utmost comfort and convenience”.
‘Emirates First’ has officially opened at Dubai International Airport’s Terminal 3, offering a luxurious and unique airport experience for Emirates’ First Class customers and Skywards Platinum members.
The Port Authority of New York and New Jersey, the New Terminal One, and Unibail-Rodamco-Westfield Airports have announced plans to deliver best-in-class travel essentials at JFK Airport’s New Terminal One.
Dublin Airport and SSP Group have collaborated to open a new premium wine and food concept – The Reserve – in Terminal 2. It offers a curated selection of wines alongside an all-day dining menu.
Dallas Fort Worth International Airport is transforming airport operations in collaboration with Copenhagen Optimization, which will provide a new RMS to improve baggage handling, check-in and more.
Heathrow has unveiled a £10 billion five-year plan, which forms the next part of its strategy to “be an extraordinary airport, fit for the future”. The plan aims to enhance CX and operational resilience.
As part of its commitment to elevating the travel experience, Edinburgh Airport has welcomed the opening of a brand-new Escape Lounge, with “exceptional food and drink, attentive service” and more.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
In this video interview, Giorgia Marizza, Acceleration Program & Open Innovation Specialist, discusses Aeroporti di Roma’s fourth ‘Call4Startups’, the Airports for Innovation network, and much more.
SSP has launched a new concept called the World of Tiger Beer bar in Changi Airport, in collaboration with Asia Pacific Breweries Singapore (part of The HEINEKEN Company), offering travellers an immersive experience.
JFKIAT – operator of T4 at JFK Airport – has introduced a Capital One Lounge in partnership with Capital One and TAV Operation Services. The newest addition to T4’s portfolio is Capital One’s largest airport lounge to date.
JetBlue is boosting the baggage experience with a new app offering real-time status updates, plus the option to securely share Apple AirTag or Find My accessory locations placed inside checked luggage.
Moonware will test its ground traffic control platform, HALO, at Tokyo International Airport. The focus is on improving below-wing coordination, resource management, and real-time situational awareness.
Lima Airport has launched its new Terminal 2, featuring Living Map’s digital wayfinding technology to streamline passenger flow. It also features location-based notifications, creating more dynamic engagement.
San Antonio International Airport has received federal funding to support key elements of its new terminal development as it enters Phase 4 of construction. The new terminal will deliver an enhanced CX.
A new 3D map of Finavia’s Helsinki Airport has been released to support and enhance the passenger experience in the terminal. The map provides helpful information and guidance for navigating the airport.
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