REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
High-potential startups will be invited to pitch to airports and airlines at the FTE Digital, Innovation & Startup Hub Live event in Los Angeles on 18 September 2023, ahead of FTE Global 2023.
In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.
Munich Terminal 1 Airline Club, a group of carriers operating from Terminal 1 at Munich Airport, has adopted Amadeus cloud technology to simplify and improve the passenger service operations of its members.
Airports Authority of India has reached an agreement with SITA for the adoption of cloud-based technologies for passenger and baggage processing across 43 airports, “ensuring a seamless passenger experience”.
The TSA has approved airside-to-airside motorcoach operations for American Airlines passengers travelling on Landline-operated motorcoaches from Allentown/Bethlehem and Atlantic City to Philadelphia Airport.
Noida International Airport has selected SITA’s Airport Management System to help automate and streamline operational efficiency, with the aim of “ensuring a seamless travel experience for passengers”.
Emirates has partnered with Extime at Paris CDG Airport to offer premium travellers a new exclusively dedicated lounge space in Terminal 1, while the renovation of Terminal 2 continues until July 2024.
The design for Poland’s new CPK Airport has been unveiled, illustrating the terminal, main railway station and public transport interchange. The concept is centred on “enhancing the experience of travel”.
Los Angeles World Airports – host of FTE Global (19-21 September) – has begun the next phase of its Capital Improvement Program at Los Angeles International Airport, the Midfield Satellite Concourse South.
PortsToronto has announced that US CBP Preclearance will be introduced at Billy Bishop Toronto City Airport, contributing “immensely to the convenience and seamless experiences that passengers expect”.
Alstef Group – a member of the FTE BIWG – has been awarded the contract for the design, supply, installation, testing, and commissioning of a new baggage handling system at Gwalior Airport in India.
Edinburgh Airport is to install eight computed tomography (CT) scanners, supplied by Smiths Detection, meaning passengers will no longer need to remove electronic devices, liquids, and gels from hand baggage.
Kempegowda International Airport Bengaluru (BLR Airport) in partnership with Materna IPS, a member of the FTE BIWG, has equipped the new T2 with 34 Self Bag Drop systems to optimise the passenger journey.
Frankfurt Airport’s VIP Services has opened a new VIP Terminal. The 1,700sqm two-level facility is located in arrivals area A of Terminal 1 and aims to “offer passengers a new, luxurious travel experience”.
A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Dublin 2023 conferences, including keynotes, presentations and panel sessions.
London Gatwick Airport has launched the biggest-ever transformation of its North Terminal. The project, due to be completed in early 2024, aims to provide passengers with a more personalised experience.
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