As part of its digitalisation efforts, Brazilian low-cost carrier GOL will tap into the unique partnership between KLM and Boston Consulting Group.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>As part of its digitalisation efforts, Brazilian low-cost carrier GOL will tap into the unique partnership between KLM and Boston Consulting Group.
OpenJaw’s platform will enable ANA to connect, distribute and merchandise its products using IATA’s New Distribution Capability standard.
Turkish Airlines’ Digital Innovation Manager, Seyda Tartar, shares the airline’s plans to create a modern passenger experience at the new Istanbul Airport.
FTE attended PTE in London last week, where we explored a number of solutions that have the potential to improve the airport terminal.
Tampa International Airport has become the latest US airport to announce the implementation of facial recognition biometrics technology.
RYDES is the first reward programme in Europe to offer travellers points when using urban mobility services including air, rail and bus travel.
Ryanair Sun, a standalone business unit of the Ryanair Group, will be rebranded as Buzz in autumn 2019, operating on a Polish Air Operator’s Certificate.
Using artificial intelligence (AI), Aeromexico’s chatbot, Aerobot, will now be able to respond to passengers’ queries about the location of their luggage.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The new lounge will provide passengers with a unique local experience, while offering free Wi-Fi, charging points and various facilities and services.
The new low-cost carrier called ZIPAIR will be operational in 2020 with routes from Tokyo Narita to Bangkok Suvarnabhumi and Seoul Incheon airports.
The self-service bag drop units reduce passenger check-in times, and are currently in use by a number of airlines at Heathrow Terminals 2, 3 and 5.
Vancouver International Airport has become the first airport to be updated to meet the new Canadian Government biometric standards.
The new technology centre will affirm the airline’s mission to transform into a travel technology company to streamline the airline’s digital products.Â
Jerome Thil, Vice President of Digital Innovation at Singapore Airlines, discusses the strategy behind the carrier’s new digital innovation lab.
The mobile ordering service allows passengers with reduced mobility (PRMs) to order food from selected airport restaurants and have it delivered to them.
Expected to open in 2020, the lounge forms part of the airline’s commitment to invest in new and existing lounges with guests’ comfort in mind.
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