Bengaluru International Airport’s biometric-based passenger processing solution Digi Yatra is now available for AirAsia India guests on select flights.


Bengaluru International Airport’s biometric-based passenger processing solution Digi Yatra is now available for AirAsia India guests on select flights.

United has launched a new chat function to give customers immediate access to information about cleaning and safety procedures put in place due to COVID-19.

FTE speaks to Armando Brunini, CEO SEA Milan Airports, as the operator of Malpensa and Linate airports is seeing the first signs of a recovery.

Emirates has become the first airline to offer its passengers free COVID-19 cover, including medical expenses and quarantine costs.

AirAsia has launched its virtual customer service chatbot, AVA, on WhatsApp to respond to guests seeking support as a result of COVID-19.

Alaska Airlines will join oneworld by the end of the year, becoming the alliance’s 14th member airline and bringing even more destinations to customers.

Passengers travelling through Sheremetyevo Airport can now get tested for COVID-19 and receive their test results in 60 minutes.

Tokyo International Airport (Haneda) has installed a new self bag drop system at Terminal 2 and 3, jointly implemented by Materna IPS and Tokyo Kanetsu.

American Airlines has announced new initiatives to enhance customer experience and well-being, including touchless check-in and a new Wi-Fi portal.

An update from Future Travel Experience’s CEO, including the launch of FTE APEX Virtual Expo and new event dates for our Singapore, Vegas and Dublin shows.

Passengers at Dubai International Airport (DXB) can now access movies and TV series for free, following DXB’s partnership with entertainment provider OSN.

Air Canada has announced that it is working with Spartan Bioscience, an Ottawa-based biotechnology company, to deploy portable and quick COVID-19 tests.

Etihad partnered with Mediclinic Middle East to offer UAE-based travellers COVID-19 testing at their home, or at a Mediclinic facility before they travel.

Kadri Samsunlu, CEO & GM, İGA Airport Operation, discusses the inauguration of Istanbul Airport’s third independent runway, as well as ambitious technology plans.

The UAE capital’s first low-cost carrier, established following a joint venture by Etihad and Air Arabia, will make its inaugural flight on 14 July.

The pilot will mean passengers can be checked for COVID-19 upon landing at Heathrow and know just hours later if they have tested positive for the virus.
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