REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE


Air New Zealand highlights value of a successful self-service strategy

Air New Zealand highlights value of a successful self-service strategy

Check-in 2010 will see a keynote presentation from Todd Grace, Strategy Manager – Airports, Air New Zealand, addressing the airline’s experiences of the value of a self-service strategy. He believes that the writing is very clearly on the wall that the days of the traditional check-in experience are numbered, as he explained to Ross Falconer.

Fast Travel programme nearing its target

Fast Travel programme nearing its target

As part of the ongoing Simplifying the Business (StB) initiative, the International Air Transport Association’s (IATA) Fast Travel programme is rapidly progressing, attracting global support from airlines, airports and passengers alike. Ryan Ghee spoke to Stephan Copart, project manager, Fast Travel – IATA.

NFC-enabled mobile phones – the future of the check-in process?

NFC-enabled mobile phones – the future of the check-in process?

When it comes to check-in and boarding, for the airline, the airport and the passenger, the general rule is: the simpler, the better. The bar coded boarding pass is currently the standard used by more than 200 airlines globally, but with Near Field Communication (NFC) technology being increasingly explored as a potential alternative, just how […]

FTE APEX virtual EXPO

The air transport industry’s first major digital trade show

Future Travel Experience Ancillary

ARIA Resort & Casino, Las Vegas

8-10 Sep 2021, Las Vegas

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Global

ARIA Resort & Casino, Las Vegas

8-10 Sep 2021, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience


FUTURE TRAVEL EXPERIENCE EMEA


Future Travel Experience APEX Asia EXPO

9-10 Nov 2021, Marina Bay Sands, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


First CUPPS compliance certification achieved

First CUPPS compliance certification achieved

The first CUPPS (Common Use Passenger Processing System) certification has been achieved. In August, SITA became the first platform provider to achieve compliance certification and to successfully complete its CUPPS Pilot Program. Ross Falconer reports.

Kuala Lumpur’s StB vision

Kuala Lumpur’s StB vision

Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable […]

Access IS promotes face-up bar code scanning

Access IS promotes face-up bar code scanning

Whether your ticket is read face-up or face-down by the scanner can have a significant impact on how long passengers are kept waiting. There have been successful trials to present them on mobile phones and personal digital organisers (PDAs) – a trend that may grow. This variety of media makes accurate, first-pass scanning harder and […]

Innovative airport solutions

Innovative airport solutions

Ultra Electronics Airport Systems has announced the launch of its latest operational solution. UltraConnect is the company’s new global aviation messaging solution, which is able to provide reliable routing of all airline message types with particular focus at this stage on IATA RP17545 BSMs (Baggage Service Messages). The solution is already in use at one […]

Streamlining airline handling operations

Streamlining airline handling operations

All Nippon Airways has chosen Damarel to supply the latest version of its full DCS back up system. The solution provide a real-time transfer of passenger and flight information between an airline’s own DCS and Damarel’s Local DCS, ensuring the best possible continuation of service and on-time performance.

CUPPS: The platform of the future

CUPPS: The platform of the future

The CUPPS (Common Use Passenger Processing System) initiative is currently in its pilot phase, which is divided into four segments: the technical trials (currently ongoing), the compliance trials, the specification update, and the specification release. Ross Falconer reports on progress and the next steps.

Get Future Travel Experience news & updates sent to your inbox