Justin Erbacci, Los Angeles World Airports’ Chief Innovation & Technology Officer, discusses the tech-focused plans for Los Angeles International Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Justin Erbacci, Los Angeles World Airports’ Chief Innovation & Technology Officer, discusses the tech-focused plans for Los Angeles International Airport.
Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area at Bristol Airport.
JetBlue passengers flying from LAX Terminal 5 will be able to make use of self-service kiosks, self-tagging and bag drop facilities.
Delta Air Lines has announced an investment in four self-service bag drop machines, one of which will be equipped with facial recognition technology.
Passengers flying with Eurowings are the first to be able to make use of a new self-service bag drop system at Stuttgart Airport.
Passengers flying with Alaska Airlines, Delta, Southwest, United, American and JetBlue have the option of using the remote bag drop facilities.
British Airways CEO Alex Cruz discusses the investments in on board Wi-Fi, the First Wing at Heathrow, biometric boarding, bag drop and more.
Toronto Pearson Airport will be installing new self-service bag drop units in terminals 1 and 3, in partnership with Materna GmbH.
British Airways’ Philip Osmond and Portr’s Paul Mewett explain how the new ‘AirPortr + Bag Check-In’ Service could redefine the bag drop experience.
FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.
British Airways’ Philip Osmond and Portr’s Paul Mewett explain how the new ‘AirPortr + Bag Check-In’ Service could redefine the bag drop experience.
FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.
Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
Changi Airport Group has agreed a partnership with ICM Airport Technics to bring self-service bag drop units to Singapore Changi Airport.
JetBlue’s Joanna Geraghty discusses JetBlue’s trial of e-tags, and considers how the likes of Uber, Lyft and FedEx can help deliver a simplified travel experience.
Passengers flying with Ryanair, Flybe, CityJet and Aer Lingus can use the new self-service bag drop kiosks, with the latter offering “touchless bag drop”.
Star Alliance has unveiled its new automated check-in concept at Tokyo Narita Airport, which is inspired by the customer experience at Heathrow T2.
Aéroport de Québec inc’s Marc-André Bédard explains why self-service check-in and bag drop are key to the creation of the flexible, future-proof terminal.
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