FTE spoke to IATA’s Paul Behan about the forthcoming Smart Security trials at Schiphol and Heathrow, the latest Fast Travel plans and a permanent bag tag standard.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE spoke to IATA’s Paul Behan about the forthcoming Smart Security trials at Schiphol and Heathrow, the latest Fast Travel plans and a permanent bag tag standard.
FTE and Capgemini have joined forces to launch a project aimed at improving the passenger experience through collaboration – sign-up now to play your part.
FTE paid a visit to Gatwick Airport, where CIO Michael Ibbitson showed us how next-generation technology is being used to improve the baggage, security and immigration processes.
Two Global Entry kiosks will be installed at Pittsburgh International Airport this spring to expedite the customs process for pre-approved, low-risk passengers.
ACI and IATA have signed a Memorandum of Understanding to jointly develop Smart Security, which will be tested at Amsterdam Airport Schiphol and London Heathrow.
Automated border control SmartGate kiosks will be trialled for outbound passengers at Brisbane Airport, following high uptake among inbound travellers.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
FTE takes a look at the new paper from Artefact Group’s Rob Girling, which explores the future role of wearable technology and biometrics in the travel sector.
A new pilot at Dublin Airport allows certain arriving passengers to use self-service immigration through automated border control gates.
San Antonio Airport is set to become the sixth US airport to install CLEAR kiosks to streamline the security process.
Implementation of a countrywide electronic border management system, based on biometric authentication, is part of the eGhana project to enhance security at airports across the country.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
San Antonio Airport is set to become the sixth US airport to install CLEAR kiosks to streamline the security process.
Implementation of a countrywide electronic border management system, based on biometric authentication, is part of the eGhana project to enhance security at airports across the country.
Automated facial recognition technology will eliminate the need for passengers to stop and provide ID, allowing them to smoothly proceed through the airport.
London Heathrow Airport is partnering with South African Airways on a self-boarding trial, using biometric data for more efficient boarding.
Human Recognition Systems has successfully trialled its passenger experience of the future at Gatwick Airport, using biometric technology and a specially developed app to create a personalised airport journey.
Implementation of Global Entry, the United States’ customs and border protection programme for trusted travellers, will soon allow pre-approved US citizens to fast track security at Saudi Arabia’s airports.
The EasyPass self-service border control system became fully operational at Oslo Airport yesterday, allowing Norwegian travellers to control their own entry to the country using biometric facial-recognition technology.
Australian Customs and Border Protection Service’s Robyn Miller spoke to FTE about SmartGate’s US Global Entry trial and the future plans for the project.
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