REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here.
Delta Air Lines has added fully flat-bed seats to its BusinessElite cabin on all services between Atlanta Hartsfield-Jackson International Airport and Dusseldorf International Airport.
In the latest stage of its customer service improvement push, Ryanair will for the first time let passengers bring a second small carry-on bag onboard.
Virgin Galactic Commercial Director Stephen Attenborough discusses the passenger experience onboard SpaceShipTwo and how the company aims to take long-haul travel above the Earth’s atmosphere.
Matt Muta, Global Hospitality and Travel Managing Director at Microsoft, spoke to FTE about how mobile technology will revolutionise the onboard passenger experience.
Boeing has offered an insight into the in-flight experience of 2020 with the launch of the 777X, which will include a number of passenger-focused features, including repositioned windows and advanced cabin lighting.
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A new concept for an economy airline seat that can be adjusted to increase or decrease seat width and allow for flexible pricing has been launched by design and innovation consultancy Seymourpowell.
Etihad Airways has introduced eight live television channels, which will broadcast news and sport on 21 of its widebody aircraft.
Japan Airlines has announced that it is expanding its ‘JAL New Sky Project’, which will include a cabin interior refurbishment and installation of onboard Wi-Fi on some domestic flights.
Airbus is lobbying all airlines to offer at least 18-inch wide seats on economy long-haul flights following research into passengers’ in-flight sleep quality.
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Japan Airlines has announced that it is expanding its ‘JAL New Sky Project’, which will include a cabin interior refurbishment and installation of onboard Wi-Fi on some domestic flights.
Airbus is lobbying all airlines to offer at least 18-inch wide seats on economy long-haul flights following research into passengers’ in-flight sleep quality.
Low-cost carrier flydubai has launched its new Business Class service, which includes more spacious seating, priority check-in and fast track immigration.
The first Singapore Airlines aircraft equipped with its next-generation cabin products has entered service, offering passengers the new KrisWorld IFE system, broadband Wi-Fi and mobile connectivity.
Passengers flying long-haul with Air France will soon have access to electrical sockets, USB ports and improved IFE as part of the airline’s Economy and Premium Economy upgrade.
FTE paid a visit to the APEX/IFSA EXPO after FTE Global 2013, where we explored the latest trends in onboard entertainment, connectivity and cabin design.
Passengers flying short-haul with Virgin Australia can now stream entertainment via their own mobile devices thanks to the launch of a new wireless IFE system.
Daniel Baron, Managing Director, LIFT Strategic Design, offers expert insight on how airlines can deliver an in-flight ‘wow’ factor while also increasing brand loyalty and yield.
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