FTE is onsite at Aircraft Interiors Expo in Hamburg – read our independent, honest assessment of what we heard and saw in the Passenger Experience Conference.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE is onsite at Aircraft Interiors Expo in Hamburg – read our independent, honest assessment of what we heard and saw in the Passenger Experience Conference.
Singapore Airlines’ Wilson Yong details the rollout schedule for next gen IFE and Wi-Fi solutions, as well as plans for a Customer Experience Management system.
Onboard connectivity is now available on some of Delta’s long-haul routes following the launch of Gogo’s service on B747-400 services to Tokyo.
Japan Airlines will install Panasonic Avionics’ onboard Wi-Fi solution on its Boeing 787s, 777-200ERs and 767-300ERs following the success of the service on its 777s.
FTE explores MI Airline’s new in-flight Wi-Fi solution and assesses whether the likes of KLM and Mezzo think it could redefine the onboard connectivity market.
Israeli airline EL AL will introduce in-flight Wi-Fi on its Boeing 737s, becoming the first airline to offer ViaSat’s ‘Exede in the Air’ service on flights within Europe.Â
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Mary Kirby, founder of Runway Girl Network, explores the latest onboard innovations, including second-screen tech, inventive cabin design and PED-friendly trays.
Boeing has delivered the first B747-8 line-fitted with the AeroMobile inflight connectivity service, removing the need for the aircraft to be retrofitted after delivery.Â
In-flight Wi-Fi is fast becoming a must-have, but the debate continues as to who should fund it. Read what JetBlue, Emirates, OnAir and Inmarsat had to say about funding connectivity.
The Indonesian flag-carrier has teamed up with OnAir to offer in-flight Wi-Fi on its A330s, with GSM mobile connectivity likely to be added in the near future.Â
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In-flight Wi-Fi is fast becoming a must-have, but the debate continues as to who should fund it. Read what JetBlue, Emirates, OnAir and Inmarsat had to say about funding connectivity.
The Indonesian flag-carrier has teamed up with OnAir to offer in-flight Wi-Fi on its A330s, with GSM mobile connectivity likely to be added in the near future.Â
Hungarian carrier Wizz Air has updated its rules on the use of personal electronic devices (PEDs) onboard and now allows passengers to use them from gate-to-gate.
Read our round-up of the five key onboard passenger experience trends to watch out for in 2014, including personalisation, crew empowerment, wireless IFE and in-flight phone calls. Â
Panasonic Avionics’ customer airlines will soon be able to offer in-flight broadband connectivity when flying into and over China thanks to an agreement with China Telecom Satellite.Â
FTE explores the views of OnAir, Panasonic, Gogo, Delta, Southwest and others on the potential lifting of the FCC ban on cell phone use in-flight. Â
JetBlue Airways has launched its high-speed Ka-band satellite Wi-Fi service, branded Fly-Fi, and announced that it will be available for free until June 2014.
Southwest Airlines passengers can now use Apple’s iMessage service from gate-to-gate at a cost of $2 per day, while an Android service will be introduced in early 2014.Â
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