REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The new Emirates Pay solution, developed by IATA and Deutsche Bank, will allow passengers to purchase flight tickets without using their credit or debit card.
As part of the new pilot, passengers at Schiphol Airport can now pre-order products up to two hours before their flight for collection at the airport.
United Airlines has introduced new features to its Travel-Ready Centre, allowing passengers to schedule tests and get their results through the digital platform.
Airbus’ new Tripset application provides passengers with up-to-date, real-time flight and travel information to create a more seamless end-to-end journey.
Esamatti Vuolle, Head of Digital Channels, Finnair, shares more about the carrier’s digital developments introduced to enhance the customer experience.
KLM has released a new Media App for tablets and smartphones so passengers can download newspapers and magazines to read in-flight.
London City Airport has launched a new Facebook Messenger service, enabling passengers to get information about their upcoming flight via the Messenger app.
ACI-North America has announced a partnership with AirGrub, an app that enables travellers to pre-order and pay for F&B before or during their day of travel.
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Premium passengers flying from Heathrow to Beirut, Cairo, Baku, Tel Aviv and Amman can now make use of the complimentary food pre-ordering service.
MIA has partnered with a university and medical institution to help make air travel more accessible for travellers with autism-related conditions.
British Airways is trialling the sale of seat upgrades using the New Distribution Capability (NDC) standard via the Skyscanner meta-search engine.
The new app, “Ida”, has been developed to enable Virgin Atlantic to showcase its end-to-end premium travel experience via mobile and wearable devices.
Sydney Airport has teamed up with TripAdvisor to provide travellers with targeted destination content via its website, app and at departure gates.
Google’s Javier Delgado Muerza discusses how mobile technology can help improve the travel experience and why more effort needs to be made to improve integration.
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