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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Self-boarding

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LAWA to implement EASIER’s automated biometric boarding gates

EASIER will deploy 128 e-gates in Los Angeles International Airport’s new Midfield Satellite Concourse and the existing Tom Bradley International Terminal.

Biometrics // Nov 2019

Queenstown Airport adopts end-to-end self-service solutions

Queenstown Airport has selected Elenium Automation to provide self-service solutions including kiosks, boarding gates, check-in counters and bag drop.

Check-in // Jul 2019

British Airways trialling biometric self-boarding at LAX

British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.

Lounges & Gates // Dec 2017

Delta trials redesigned gate and boarding experience at Atlanta’s Hartsfield-Jackson

Phase one of the trial will include mobile agent pods, handheld ‘Nomad’ devices, boarding pillars and self-boarding e-gates.

Lounges & Gates // Aug 2017

Delta launches fingerprint recognition trial at the boarding gate

Delta has expanded its “biometric boarding pass experience” trial to include fingerprint recognition technology at the boarding gate at DCA.

Biometrics, Lounges & Gates // Jul 2017

JetBlue and CBP trialling biometric self-boarding at Logan International Airport

Biometrics // Jun 2017

Analysing BA’s major customer experience investment – interview with Alex Cruz, CEO, British Airways

Check-in, Connectivity // Apr 2017

Brisbane Airport hosts trial of biometric-enabled ‘walkthrough experience’

Biometrics // Mar 2017

Melbourne Airport assessing the benefits of self-boarding

Lounges & Gates // Jun 2016

London City Airport investing £16m in enhancing departures experience

The £16 million development of the Western Pier will include the installation of electronic boarding gates, charging points and more seating for travellers.

Initiatives // May 2015

Passenger empowerment central to travel experience improvements among US airports and airlines

FTE explores how a number of major US airlines and airports are using self-tagging, home-printed bag tags, self-boarding and APC kiosks to simplify the travel experience.

Baggage // Aug 2014

United launches self-tagging and self-boarding at Boston Logan Airport

United Airlines has opened its new concourse at Boston Logan International Airport, which includes self-tagging kiosks, self-boarding gates and a customer service centre.

Initiatives // May 2014

Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Amsterdam Airport Schiphol installs NFC-enabled boarding gate

A Near Field Communication (NFC)-ready boarding gate has been installed at Amsterdam Airport Schiphol and the airport has invited airlines to trial it.

Lounges & Gates // Jan 2014

FTE in Doha: New airport security models, a five-star end-to-end travel experience and a Checkpoint of the Future standard

FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.

Security // Nov 2013

Changi Airport T4 to offer self-service check-in, bag drop and boarding

Changi Airport has broken ground on the new Terminal 4, which will include a variety of self-service and automated check-in, bag drop, immigration and boarding options.

Baggage // Nov 2013

FTE Think Tank outlines vision for airport of 2025 and calls for industry collaboration

The Future Travel Experience Think Tank – a panel of air transport industry experts – has unveiled its vision for the airport of 2025 and recommendations for the future.

Initiatives // Sep 2013

Miami Airport implements self-service technologies and virtualisation

Miami International Airport is implementing new self-service technologies and virtualisation as part of its US$6.4 billion capital improvement programme.

Initiatives // Jun 2013

SITA partners with Changi Airport for state-of-the-art innovation – FTE interview: Ilya Gutlin, SITA’s President Asia Pacific, on the partnership.

SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations.

Initiatives // Jun 2013

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Tagged: Self-boarding

Subscribe to our newsletter

LAWA to implement EASIER’s automated biometric boarding gates

Queenstown Airport adopts end-to-end self-service solutions

British Airways trialling biometric self-boarding at LAX

Delta trials redesigned gate and boarding experience at Atlanta’s Hartsfield-Jackson

Delta launches fingerprint recognition trial at the boarding gate

JetBlue and CBP trialling biometric self-boarding at Logan International Airport

Analysing BA’s major customer experience investment – interview with Alex Cruz, CEO, British Airways

Brisbane Airport hosts trial of biometric-enabled ‘walkthrough experience’

Melbourne Airport assessing the benefits of self-boarding

London City Airport investing £16m in enhancing departures experience

Passenger empowerment central to travel experience improvements among US airports and airlines

United launches self-tagging and self-boarding at Boston Logan Airport

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Amsterdam Airport Schiphol installs NFC-enabled boarding gate

FTE in Doha: New airport security models, a five-star end-to-end travel experience and a Checkpoint of the Future standard

Changi Airport T4 to offer self-service check-in, bag drop and boarding

FTE Think Tank outlines vision for airport of 2025 and calls for industry collaboration

Miami Airport implements self-service technologies and virtualisation

SITA partners with Changi Airport for state-of-the-art innovation – FTE interview: Ilya Gutlin, SITA’s President Asia Pacific, on the partnership.

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