REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Hamad Airport has unveiled its new Concourses D and E – the final phase of its transformation journey. The new concourses introduce cutting-edge technology, including self-boarding systems, for an enhanced CX.
Biometric touchpoints are to be installed across Frankfurt Airport, in collaboration with SITA and NEC, enabling travellers to seamlessly pass through each stage of the airport journey simply by scanning their face.
Fiji Link, a subsidiary of Fiji Airways, has introduced mobile boarding for customers checking in online for domestic flights from Nadi, Suva and Labasa.
FTE examines recent techniques adopted by airlines and airports to streamline the boarding experience, while ensuring a safe passenger experience.
EASIER will deploy 128 e-gates in Los Angeles International Airport’s new Midfield Satellite Concourse and the existing Tom Bradley International Terminal.
Queenstown Airport has selected Elenium Automation to provide self-service solutions including kiosks, boarding gates, check-in counters and bag drop.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
Brisbane Airport, Air New Zealand and SITA are trialling the system, which uses facial recognition technology to create a seamless experience.
As part of its efforts to explore how technology can create a smoother airport journey, Melbourne Airport has been trialling self-boarding in T2.
The £16 million development of the Western Pier will include the installation of electronic boarding gates, charging points and more seating for travellers.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
As part of its efforts to explore how technology can create a smoother airport journey, Melbourne Airport has been trialling self-boarding in T2.
The £16 million development of the Western Pier will include the installation of electronic boarding gates, charging points and more seating for travellers.
FTE explores how a number of major US airlines and airports are using self-tagging, home-printed bag tags, self-boarding and APC kiosks to simplify the travel experience.
United Airlines has opened its new concourse at Boston Logan International Airport, which includes self-tagging kiosks, self-boarding gates and a customer service centre.
A Near Field Communication (NFC)-ready boarding gate has been installed at Amsterdam Airport Schiphol and the airport has invited airlines to trial it.
FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.
Changi Airport has broken ground on the new Terminal 4, which will include a variety of self-service and automated check-in, bag drop, immigration and boarding options.
The Future Travel Experience Think Tank – a panel of air transport industry experts – has unveiled its vision for the airport of 2025 and recommendations for the future.
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