REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this video interview Securiport’s Nate Carpenter, Chief Software Architect, discusses biometrics, the Epidemic Control System and the post-pandemic air transport industry.
The new fully flat Business Class seat will be installed on all 15 of Malaysia Airlines’ Airbus A330-300s by September 2016.
British Airways has gone all out to create its most luxurious cabin to date, which will debut on the service from London Heathrow to Delhi on 25 October.
RIMOWA Electronic Tag is the first fully integrated mobility solution for luggage and features an embedded digital bag tag.
New York’s LaGuardia Airport will be completely rebuilt in a $4 billion redevelopment programme designed to improve operations and the passenger experience.
The tie-up will give passengers access to six music streaming stations and comes as the carrier rolls out the Android-based Red Beta IFE system.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Qantas has teamed up with PressReader to offer passengers access to thousands of digital titles, which can be downloaded via the carrier’s app.
Azran Osman Rani, CEO of AirAsia X, discusses how the carrier is exploring a Skycouch-style seating option and shares his thoughts on in-flight connectivity.
The newly reconfigured international A330 offers lie-flat seats in Business Class, slimline seats in Economy and a new in-flight entertainment system.
Brett Proud, President & CEO of GuestLogix, discusses onboard merchandising, NFC, personalisation, data protection and the commercial relevance of BYOD.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
The newly reconfigured international A330 offers lie-flat seats in Business Class, slimline seats in Economy and a new in-flight entertainment system.
Brett Proud, President & CEO of GuestLogix, discusses onboard merchandising, NFC, personalisation, data protection and the commercial relevance of BYOD.
Family Booths, Duo-seating, iPad-equipped crew, an onboard snack bar and destination-related bookings via the IFE system are among the many innovations.
U.S. Customs and Border Protection’s Daniel Tanciar discusses the impact of Automated Passport Control, Mobile Passport Control and dedicated airport action plans.
KLM is the latest carrier to embrace beacons, and is using the technology to help passengers find their departure gate at Amsterdam Airport Schiphol.
British carrier Thomas Cook Airlines has unveiled its all-new Airbus A330, which includes a Premium cabin for the first time, as well as an enhanced Economy offer.
FTE looks at how Cathay Pacific’s investment in Economy, Premium Economy, Business and First Class, plus next-generation IFE, has contributed to its “world’s best airline” title.
Aer Lingus has released details about its new A330 Business Class product, which will be available from March 2015 on transatlantic services.
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