Etihad Airways has teamed up with Ten Group, which will provide the carrier with a specially trained team of concierges to provide a highly personalised service.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Etihad Airways has teamed up with Ten Group, which will provide the carrier with a specially trained team of concierges to provide a highly personalised service.
Gogo has received the final Supplemental Type Certificate from the FAA for its 2Ku satellite connectivity service, paving the way for the commercial launch.
Inmarsat has launched its third satellite in the Global Xpress constellation, bringing the high-speed connectivity service closer for commercial airlines.
The new “The Business” product features lie-flat seats with direct aisle access, 16-inch IFE screens and a restaurant-style fine dining experience.
By the end of August, more than 120 United Express E170, E175 and CRJ700 regional jets will be equipped with the wireless in-flight entertainment service.
KLM’s new Boeing 787-9s will include the new “KLM Wi-Fi” product, lie-flat business class seats with direct aisle access and an enhanced Economy Class.
Aer Lingus has announced that it will soon launch the new “Aer Space” product, which is aimed at attracting more business travellers on short-haul routes.
WestJet Connect, which includes more than 400 movies and TV programmes, live TV channels and onboard Wi-Fi, will be added to 767ER and Next Gen 737 aircraft.
The game-based training will allow Emirates’ cabin crew to learn about and experience the pressure of real-world challenges in a safe, virtual environment.
Transavia, Lufthansa Systems, Skycast Solutions and Piksel offer their thoughts on the future of the fast-changing in-flight entertainment market.
Air Malta has launched The Sky Spa, which offers economy class passengers free hand, feet and neck massages onboard selected flights.
First, Business and Economy Class passengers will benefit from the new-look cabins, with the latter able to make use of a self-service F&B kiosk.
British Airways has confirmed that its new Boeing 787-9 Dreamliner will feature four classes, including a new eight-seat first class cabin.
The “Exede in the Air” service will be installed on 10 A320s, while Virgin America will also become the first airline to deploy a hybrid Ku/Ka-band antenna.
AirAsia’s onboard instant messaging package, provided by roKKi, now includes access to the Twitter app, as well as WeChat, WhatsApp, LINE and KakaoTalk.
The tie-up will give passengers access to six music streaming stations and comes as the carrier rolls out the Android-based Red Beta IFE system.
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