FTE caught up with AirAsia’s Steven Dickson, who revealed the airline’s plans to launch a CRM system and trial in-flight entertainment and connectivity.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>FTE caught up with AirAsia’s Steven Dickson, who revealed the airline’s plans to launch a CRM system and trial in-flight entertainment and connectivity.
Delta Air Lines will invest more than $770 million in upgrading its narrow-body fleet, which will see the introduction of slim-line seats, satellite TV and power sockets.
Air New Zealand’s Skycouch – a row of three seats that can be easily transformed into a flat couch – will be installed on China Airlines’ new Boeing 777s.
Southwest Airlines passengers will be able to enjoy live and on-demand TV throughout 2014 thanks to an extension to the ‘TV Flies Free’ service.
Gulf Air has signed agreements with Avianor, Zodiac Aerospace and B/E Aerospace to upgrade its A330 fleet with lie-flat seats and a new IFE system.
Global Eagle Entertainment has announced that its Ku-band satellite connectivity solution will soon be installed on 60 more of UTair’s aircraft, including 20 A321-200s.
FTE explores the views of OnAir, Panasonic, Gogo, Delta, Southwest and others on the potential lifting of the FCC ban on cell phone use in-flight.
JetBlue Airways has launched its high-speed Ka-band satellite Wi-Fi service, branded Fly-Fi, and announced that it will be available for free until June 2014.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Southwest Airlines passengers can now use Apple’s iMessage service from gate-to-gate at a cost of $2 per day, while an Android service will be introduced in early 2014.
KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
Inmarsat has successfully launched the first of its Global Xpress satellites, bringing high-quality, wireless in-flight connectivity another step closer.
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here.
In-flight connectivity provider Gogo has received a Supplemental Type Certificate to install its Ku-satellite technology on Boeing 747-400 aircraft.
Passengers flying with Southwest Airlines can now use onboard Wi-Fi from gate-to-gate thanks to Ku-band satellite connectivity from Global Eagle Entertainment.
Delta Air Lines has added fully flat-bed seats to its BusinessElite cabin on all services between Atlanta Hartsfield-Jackson International Airport and Dusseldorf International Airport.
Gulf Air has updated its in-flight entertainment offering with six traditional Middle Eastern games, offering passengers a new way to spend their time onboard.
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