REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this video interview, Soonil Hwang, Deputy Director, Fast Travel Team, IIAC, shares how Incheon has analysed the demands of customers and drawn a âJourney Mapâ to help transform CX, and much more.
In this video interview, Ursula Silling, CEO, Branchspace, shares how the company contributes to the evolving landscape of airline retail, seamless customer and staff experiences, and digital transformation.
Delta has introduced Delta Concierge, an AI-powered digital tool bringing advanced capabilities to its Fly Delta app. Delta Concierge uses Generative AI to create seamless and personalised experiences.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for âsmoother and more personalised journeysâ.
United â a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG â has integrated Appleâs new Share Item Location feature for AirTag into its app, so customers can access their bagâs precise location.
In this video interview, Fraportâs Claus Grunow, VP Corporate Strategy & Digitalization, and Rolf Felkel, Senior Vice President Applications and Partner Management, discuss AI@Fraport, cutting-edge tech, and more.
Iberia Express, in collaboration with Immfly, has launched an innovative in-seat order service designed to redefine the inflight retail experience. Passengers can order F&B and retail through their own personal device.
Air Canada has launched the next evolution of its digital experience with the expansion of the airlineâs Digital Identification program as a boarding option for domestic flights at Vancouver International Airport.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Lyon Airport â part of the network of VINCI Airports (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) â has launched a virtual queuing service in partnership with Copenhagen Optimization.
FTE APEX Asia Expo took place at the Marina Bay Sands Expo & Convention Centre on 19-20 November 2024, with the theme of âInnovate to Growâ. Take a look at our round-up of some of the highlights.
In this video interview, Synectâs Yahav Ran, CEO, and Montee Fiely, Head of Strategic Engagements, discuss upgrading from legacy digital signage and why content strategy is vital when investing in a digital ecosystem.
Winners of the FTE APAC Innovate Awards â the industryâs definitive innovation competition for the region â were announced during a ceremony at FTE APEX Asia Expo in Singapore on 20 November 2024.
AirAsia, ICN, Cathay, GMR, All Nippon Airways, CAG, Singapore Airlines, HKG, IndiGo and NRT were recognised in the FTE APAC Pioneer Awards 2024 ceremony, which took place on 19 November in Singapore.
Branchspace is a Silver Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024. Ahead of the event, Ursula Silling, CEO, Branchspace, shared an update with Future Travel Experience.
In this video interview, Maurice Jenkins, Chief Innovation Officer, Miami International Airport, discusses the FTE Smart Ramp innovation program, the transformative Modernization in Action (M.I.A.) Plan, and more.
Riyadh Air has unveiled its new digital offering, designed to change the way people interact with airlines through personalised experiences, powered by Artificial Intelligence, that make travelling much easier.
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