REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Fraport is trialling an autonomous baggage and cargo tractor at Frankfurt Airport to enhance both operational efficiency and its role as “a future-focused company”.
Qatar Airways is the first airline in the Middle East to innovate the passenger journey by introducing electronic bag tags. The concept is being produced and executed by BAGTAG, allowing travellers to check-in baggage using their smartphones.
Queenstown Airport is enhancing the passenger experience with a major terminal upgrade, including new bag drop and kiosk technology provided by Elenium.
FTE’s Head of Baggage Transformation Darin Juby identifies the key trends that will help transform the baggage experience in 2023 and beyond.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Take a look at this year’s highlights from the FTE BIWG, including live and virtual events, invaluable networking opportunities for knowledge-sharing and business development, exclusive tours, and game-changing PoCs.
The FTE Baggage Innovation Working Group (BIWG) has launched a call for expressions of interest for its new proof of concept (POC) initiative, which focuses on permanent bag tags.
The feature allows Malaysia Airlines passengers to easily make a report, track and monitor the recovery process of their lost luggage via their personal devices.
Darin Juby, FTE’s Head of Baggage Transformation, discusses the recent reclaim optimisation Proof of Concept at Toronto Pearson and the key focuses of the FTE Baggage Innovation Working Group.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Using the electronic bag tags travellers will be able to tag their own bags via the Alaska Airlines mobile app and skip the step of printing traditional bag tags upon arrival at the airport.
Following a successful trial phase at Geneva Airport, passengers departing Zurich Airport with SWISS can now make use of AirPortr’s smart baggage offering.
Zurich Airport has deployed 20 self bag drop kiosks, supplied by Materna IPS, in its latest initiative to provide a seamless travel experience.
FTE is pleased to announce that GTAA’s Director of Baggage Services Darin Juby has been appointed as FTE’s new Head of Baggage Transformation.
The Auckland Airport Transport Hub will transform the passenger experience, check-in and baggage handling, with works expected to begin in June.
Submit your suggestions on how the future of baggage handling could be reimagined over the next 10 years for the chance to pitch at FTE Dublin (7-9 June 2022).
The new digital hub is part of the ongoing evolution of the FTE Baggage Innovation Working Group, offering members a source of inspiration and a plethora of useful resources.
The first phase of the $2.3 billion Delta Sky Way features new centralised check-in lobby, expanded security checkpoint and baggage claim.
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