Finavia’s Joni Sundelin tells FTE about the 2020 development plan for Helsinki Airport and explains why he expects mobile technology to revolutionise passenger processing.
![Finavia preparing for mobile revolution as it develops 2020 plan](https://www.futuretravelexperience.com/wp-content/uploads/2014/04/NL030414-finavia-thumb.jpg)
Finavia’s Joni Sundelin tells FTE about the 2020 development plan for Helsinki Airport and explains why he expects mobile technology to revolutionise passenger processing.
Spanish carrier Vueling has embraced wearable technology and has partnered with Sony to offer a smartwatch-based boarding pass on the Smartwatch 2.
SITA Lab has released a white paper exploring the use of beacon technology in the airport environment, highlighting the pros and cons, and calling for a common use solution.
Iberia and Samsung have signed an agreement to utilise Near Field Communication (NFC) technology for mobile-based boarding passes, access control and payments.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>The new Frankfurt Airport App 2.0 has been launched and features pre-travel tips, location-specific offers and automatic flight and gate updates.
easyJet has become the first European airline to allow passengers to board their flight at Belfast International Airport using a mobile boarding pass.
Allegiant has developed mobile boarding passes and funded new scanners at 55 airports to ensure as many passengers as possible have access to the service.
Copenhagen Airport has launched a dedicated website and app for Chinese-speaking passengers, who can now translate airport signage using their smartphone.
Passengers who book flights through the Singapore Airlines website can now view travel information via Google Now ahead of their journey, including flight updates, gate information and destination weather forecasts.
A total of 16 airports are now available on Google Indoor Street View, allowing passengers to view terminal facilities before arriving at the airport.
Swedish airport operator Swedavia has updated its mobile app, which now includes real-time information on gates and boarding, as well as a travel planner tool.
FTE spoke to Giorgio Medici, Customer Care Manager at SEA Aeroporti di Milano, about the company’s investment in mobile technology to enhance the end-to-end travel experience.
Google Indoor Maps and Google Indoor Streetview are now available for all public areas of Gatwick Airport, allowing passengers to take a virtual tour of the terminals.
FTE takes a look at the new paper from Artefact Group’s Rob Girling, which explores the future role of wearable technology and biometrics in the travel sector.
FTE attended the AOA Annual Conference in London, where Ryanair CEO Michael O’Leary outlined changes to the airline’s check-in policies and charges.
FTE flew to Vienna last week for the SITA Europe Aviation ICT Forum 2013, where we had the opportunity to test out SITA Lab’s Google Glass-based solution.
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