SITA Lab’s Renaud Irminger and Virgin Atlantic’s Tim Graham share their thoughts on what Google’s announcement means for the air transport industry.
SITA Lab’s Renaud Irminger and Virgin Atlantic’s Tim Graham share their thoughts on what Google’s announcement means for the air transport industry.
The tracking function provides real-time information on the aircraft route, speed, type, altitude, distance travelled and total distance to the destination for all flights.
Sydney Airport’s team of ‘Airport Ambassadors’ will now carry iPad Minis, so they can provide passengers with real-time information on the go.
The new app is available on iPhone and Android devices and includes a flight tracker, plus information on airport retail, parking and ground transportation.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Emirates has released its long-awaited app for iPhone, which includes Passbook integration, real-time updates and flight booking functionality.
Edinburgh Airport has become the latest company to embrace wearable technology, having equipped members of its customer welcome team with Google Glass.
Miami International Airport has become the first airport in the world to have a complete and open deployment of beacons, covering the terminals, skytrain and car parks.
Dallas/Fort Worth Airport has released a new version of its app complete with a ‘Voice Concierge’ service to help passengers make the most of their time in the terminal.
FTE explores how airports and airlines could make use of the new Apple Watch to improve the passenger experience through wearable technology.
United Airlines has partnered with transportation service Uber to make it easier for passengers to view and book onward travel through the carrier’s app.
United Airlines’ passengers are the first to be able to scan their passports via the carrier’s app, enabling them to make use of mobile check-in for international flights.
Airports and airlines are turning to iBeacons, passenger tracking solutions, interactive screens and wearable technology to improve the passenger experience.
Helsinki Airport has installed a new system that will allow it to track passengers via their smartphones to help identify bottlenecks and enable personal interactions.
FTE explores how new technology and better aggregation of data can be used to develop smartphone apps that assist passengers throughout the entire journey.
Japan Airlines will use smartwatches and iBeacons to track gate agents at Tokyo Haneda Airport’s Terminal 1 and assign tasks based on their exact location.
Ryanair has launched its new app, which passengers can use to book flights, hotels and car hire, and access flight information and mobile boarding passes.
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